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I am trying to find A Phone number for the Compaq co . so I can order A recover disk for my computer Please help me Vyona Crites

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Actually Compaq is part of the HP group, you need to contact hp: here is the USA contact:
Contact HP - Phone assistanceFor other countries proceed from hp website.

Posted on Jul 29, 2008

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Posted on Jan 02, 2017

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I am trying to do a system recovery on my Compaq Presario SR2050NX in order to give it away. I have tried using the F10 System Recovery function and have also used "Start, All Programs, PC Help &


Recovery/Restoration Disk

Yes, I read what you stated

In order to remove all your personal information; at least in the extent you have indicated; you need the Restoration Disk,
or a Full Installation disk. As in a new genuine copy of Windows.

Restoration Disk is a LOT cheaper than a new genuine copy of Windows.

[Microsoft makes one Master disk. From it all GENUINE copies are made, and sold to the consumer]

Going with information from the US;
The disk is free

The shipping and handling is not

$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Call 800-474-6836
24 hours a day, 7 days a week.

Have the Serial Number written down to give to the nice representative.
This is located in the white Service Tag, on the back of the desktop computer.
S/N = Serial Number

Restoration disk installed, when you are asked choose Full Install.
Destructive Installation

Takes the computer back to Day 1 from the factory

All your personal info is gone

Now let's talk a minute
Your personal information isn't really gone. Even with a 'shredder' program that writes 0's and 1's, hundreds of times over the information on the harddrive, the information is STILL retrievable.

FBI and other agencies, have pulled info off of harddrive's that have been used by drug cartel's, that the computer was in a purposely bombed out building.(Drug lord/s did it)

The harddrive's were BADLY burned, but there was still enough info left.
Bye-bye bad guy's.

To TRULY get rid of any personal info on a harddrive, take it out, smash it with a hammer until very flat, and then burn it.
MAYBE this will do it.

What are the chances of someone, who has the know how to remove your old info?




Really?

Teenagers broke into the National Defense System.


For additional questions please post in a Comment.

Regards,
joecoolvette

Feb 08, 2013 | HP Compaq Presario SR2050NX PC Desktop

1 Answer

Compaq startup ask to insert media disk


remove any pen drive or dvd disk or cd from the computer then restart the computer

Jan 17, 2013 | Compaq Computers & Internet

1 Answer

My HP Compaq dc 5000 SFF runs wih Windows XP Professional... recently the Windows Operating system was reinstalled, however the person who reinstalled deleted the only partition. Of course this aused the...


You can contact HP / Compaq support for help, 800-BUY-MYHP or www.hp.com and tell them you need to order recovery disks for your machine, you will need the serial number and model number to do this.
Once you receive your disks, you can call tech support again if you need help.

Good Luck, I hope this information was of help to you.
Have a pleasent day.

Apr 05, 2011 | HP COMPAQ BUSINESS DESKTOP DC5000 SFF - 1...

1 Answer

Have a Compaq desktop in separate office. Even when I reboot, I have a black screen with a blinking cursor in top left corner. Help!


Suggest you use the Restoration Disk. (CD)
Turn on the computer, put the Restoration Disk in your optical drive's tray.

When asked click on Non-Destructive Restore. (Repair)

If you click on Destructive Restore, (Full Installation), you will wipe out all personal documents you have saved.

For example:
Files in My Pictures, My Videos, My Music, personal documents you have created, and documents you have downloaded.

Non-Destructive Restore, or Repair, will repair the basic Windows files.

If you do not have the Restoration Disk for YOUR computer, you can order it from HP Support. (HP bought out Compaq)

(Your is capitalized, because it has to be the Restoration Disk for a Compaq Presario SR1620NX, and for THAT computer.
Otherwise use a fresh genuine copy of Windows)

In the USA there is no charge for the Restoration Disk.
The shipping and handling is Not free, however.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

This is the toll-free number to call in the USA, (24 hours a day, 7 days a week),
1-800-474-6836

http://welcome.hp.com/country/us/en/contact/phone_assist.html

I am not familiar with support overseas, however here is the HP Support page for Worldwide,

http://welcome.hp.com/country/us/en/wwcontact_us.html

Write down the Product Number, and Serial Number from your computer, to give to the nice person on the phone.
You'll find it in the white Service Tag.

The Service Tag will be located on the back of your computer tower, or up on the side.

More info regarding this,

http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&lc=en&dlc=en&cc=us&docname=c00004461

(Left-click on the + sign next to each heading, to expand it.
Example: Look on the product identification labels)


Oct 05, 2010 | HP Compaq Presario SR1620NX...

1 Answer

I have a Compaq Presario SR1610NX Desktop PC and I am having problems restoring it back to original factory settings. Can I please get some help on how to get it back to factory settings.


Back to factory settings requires the Restoration Disk. (CD disk)

Turn the computer on, install the Restoration Disk in your optical drive, (Either one), and wait for the disk to boot up.

Once you come to the question of, "What do you wish to do; Non-Destructive Restoration, or Destructive Restoration, choose Destructive Restoration.

(Non-Destructive Restoration is Repair.
Destructive Restoration is a Full Installation )

After you click on your choice follow the instructions.
Takes an average of 35 to 45 minutes.

Don't have the Restoration Disk?
You can obtain it from HP Support. (HP bought out Compaq)
The disk/s are free. The shipping and handling is not.

$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

In the USA the phone number to call them is toll free.
(Big deal if you have unlimited service, or a cell phone, huh?
I just included this info anyway)

1-800-474-6836
24 hours a day, 7 days a week.
(I called this number to verify it's a working number, and the procedure is still the same, about 2 months ago. It's a working number. No charges are involved)

http://welcome.hp.com/country/us/en/contact/phone_assist.html

For HP Support phone numbers not in the USA,

http://welcome.hp.com/country/us/en/wwcontact_us.html

You will need your Serial Number, (S/N), to give to the nice representative on the phone.
This is either on the back of your computer tower, or up on the side of the tower.
It's in the white Service Tag.

If you have questions please post in a Comment.
Would appreciate hearing how this came out.

Regards,
joecoolvette

Oct 03, 2010 | HP Compaq Presario SR1820NX (ER919AA) PC...

1 Answer

How to recover the system files for a computer


Depending on your model, your recovery disks can be reordered from HP.
It i'ts a newer computer, when you turn the computer on, at the bottom there should be a choice for system recovery (usually F10) That will take you to your recover options. Hope this helps.

Oct 27, 2009 | Compaq Computers & Internet

1 Answer

I need help with my hard drive?


You can't just put the hard disk into a totally different machine due to hardware differences. If you want to recover data from the hard disk use an Ubuntu live CD, however if not, make sure the boot order is set to DVD/CD -> HDD then use the restore CD's to recover the systems.

Jun 09, 2009 | Compaq Computers & Internet

1 Answer

I had a problem recovering my computer. I bought recovery disks from compaq. 4 hours into I got a message Can not copy X:\WINDOW\1386\LANG\IMJPCL\HL_. Can I fix this? If it is possible great I will pa


Sounds to me like the hard drive has bad sectors on it and it can't copy all the files to it. Also its taking way way to long to recover, shouldn't take that many hours to recover the computer with the disks.

Its taking to long to copy and verify the information to the hard drive. Get the hard drive replaced with a new one or a known good used one.


May 22, 2009 | HP Compaq Presario SR1430NX (PS566AA) PC...

1 Answer

When XP Media Center starts installation, computer freezes


Leave the CD in and restart and see if that completes the install.

Feb 18, 2009 | HP Compaq Presario Media Center SR1750NX...

1 Answer

Computer Lost Files


So many possibilities, it's difficult to know where to start.. I would look for some recovery software.. It's easy to use and there are several free versions around. Eg File Scavenger, Ontrack easy recovery, Active Undelete enterprise etc.. etc. It's important to try to recover your files before you overwrite them.. Although most of this software can still recover it after that has been done. Quite good stuff really. Good Luck.

May 01, 2008 | Compaq Presario 5000 PC Desktop

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