Question about KitchenAid KCMS1555RSS Stainless Steel Microwave Oven

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KitchenAid microwave Our microwave simply stopped working and the screen says ".U" No warning. Worked perfectly an hour before.

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  • Anonymous Aug 16, 2008

    everything runs as it has always in the past, but the microvave doesnt heat?? convection oven works, all signs as before work, it appears to be running properly, it just quit heating when using the microwave?

  • iafresanr Dec 25, 2008

    my microwave is tilt and it says F6 and does not work...can i reseted and how....thank u

  • lobasso Jan 14, 2009

    Microvave suddenly started flashing F3 over and over. Unplugged the unit and it seemed do run through some kind of diagnostic and returned to F3

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  • KitchenAid Master
  • 8,820 Answers

The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

Let us know if the hard reset doesn't fix it.

And please reply back with your brand and model number so we can help you.

Posted on Aug 02, 2008

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I have never heard of that happening before. I think you need to ask Kitchenaid direct. Once the machine is off and dead, it should stay quiet until you press a button or open the door.

http://www.kitchenaid.ca/en_CA/contact-us/
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When unplugging it for half a minute or so (this should reset all settings) won't help, it must be defect. When you are convinced you did press the right buttons and you are in the correct program you don't need to unplug. But for that you have to be sure it is not switched to oven. In 30 seconds it won't be warm enough to heat your coffee

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The magnetron has a main diode, fuse and transformer to run the microwave bit, any of these could be faulty. A word of warning though, there are extremely high voltages inside microwaves, even when unplugged in the main capacitor. Also to repair this section you will need to be a fully qualified engineer to even order parts for this.
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Thankfully, I was close by, stopped the microwave, vented the smoke, turned off the circuit breaker and unplugged it. Still the smell of burned motor, burned plastic has me concerned. Did it get hot enough to cause problems behind the drywall? So far, I am keeping a "fire watch" to make sure nothing is smoldering.

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Kitchenaid Microwave Oven model Kcms1555rss stuck on same cooking time. There is a line with 3 other lines also on the screen


Hello :

It could be a bad door switch or loose door switch mount . There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly .

Warning : A microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. I strongly recommend you seek the assistance of an appliance repair technician when conducting any microwave oven repair .

good luck .

please rate !
 

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Possibly a keypad short or motherboard fault if it is a KitchenAid microwave. Beware if you have a KHMS155LSS model, a Keypad short can and will cause the microwave oven to start on its own. A real stunning defect.

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We regularly repair microwave control units for customers nationwide by mail for $39.95 postpaid in about a week with a one-year guarantee.

Back then, these were made by Sharp, and I have plenty of experience with Sharp.

Being so old, I couldn't guarantee it, but we could try if you like.

Feel free to contact me directly (and please remind me of your full model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com


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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 03, 2009 | KitchenAid KCMS1555RSS Stainless Steel...

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If you don't have the owner's manual you can download it here:

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%204452300.pdf
http://shared.whirlpoolcorp.com/assets/pdfs/literature/Use%20and%20Care%20Guide%20(Micro)%20-%204452614.pdf

Some units will not allow time programming if the door is open - or if the microwave thinks it is due to a bad door switch or door switch mount, etc.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you or a friend decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

We're happy to help and we appreciate your thoughtful rating of our answer.

Mar 07, 2008 | Microwave Ovens

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