Question about Logitech (980366) Wireless Headset

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Battery Replacement After two years of great use I think my rechargable battery is failing. It lasts about 1 1/2 hour after an all night recharge. Where can I get a replacement battery and how do I replace it.

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  • Anonymous Aug 26, 2008

    After less than two months, the unit I gave my daughter dies after 1/2
    hour. The unit is in warranty, but I thought it should be simple to
    replace the battery. If it isn't, the designers are, uh, "limited" in
    their foresight.



    The first step I tried was to do a web search. The closest I've come to
    an answer is here, on "Fixya". Hopefully someone will figure out how to
    execute a repair / mod / whatever it takes, and post a "how-to".



  • zkochaniuk Nov 27, 2008

    How can I find the battery for changing in?

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3 Answers

Well I know you can buy the battery in them from a third party but Not to sure if its really worth it. I do know there is and issue with these if they sit around for a while and not used it seems like the battery dies even more and then you can not charge it. If you come across not being able to charge it, what I did was take it apart and apply a 1.5 or a AA battery battery to the leads. You will need a multimeter to determine which is negative and positive but what I did was tape some 22 guage wire to the negative and positive ends of a AA battery and apply the positive of the AA to the positive of the battery in the treo and negative to negative. You only need to hold it there for 3-5 secs and then you should be able to charge it.

Posted on Sep 01, 2008

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  • Contributor
  • 23 Answers

Wear safty glasses when you do the battery trick.You are bursting the tiny filaments that short the battery rendering it inpossible to take a charge.The method works but in small cases the battery can burst.Be careful

Posted on Aug 22, 2009

Don't buy Logitec products

Posted on May 11, 2009

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Posted on Jan 02, 2017

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Your battery is no good. If you've had it for a while then the battery's life has been used up. All rechargable batteries have a certain amount of times they can be discharged and recharged. Once that amount is met end of battery. If it is new then send it back for a replacement.

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How to replace a battery


I checked the manual, available here ; audio.manualsonline.com/manuals/mfg/jabra/bt330_1.html
I can see no mention of battery replacement.
I looked on eBay and found no-one selling replacement batteries for the BT330.

The battery type used in headsets only lasts two to three years, so you may have to replace your headset. I noted a Jabra model BT2040 available that uses non rechargable AAAA batteries.

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I need a new battery (BP-HP550-1 1/2.4V 550mAh) for my sony headset. Regular batteries will work (non-rechargeables and rechargeables) but I found that the cradle will not recharge the rechargables only...


Even though you can use regular AAA batteries (that you would have to replace often), there is a huge convenience factor with using the charging cradle that comes with the Sony headset. A solution I found was that I ordered some 550 mAh AAA batteries through Ebay (they came from England and cost me $8 total for four batteries). To make them work in the Sony headset you MUST use the bottom part of the plastic battery holder piece (all you need to do is peel off the BP-HP550-11 label and the bottom half of the plastic battery holder piece slips off of the Sony batteries). Then just slip in the new AAA batteries into the plastic battery holder bottom and then insert into the headset. The reason why you must use the bottom of the battery holder plastic piece is because the plastic piece pushes on a little switch. This switch activates the charging mechanism to enable the cradle charger to charge the batteries.

NOTE: I am not an electronics expert so I do not know if there would be any problem using other rechargeable AAA batteries (with higher mAh ratings). So I decided to be safe than sorry and ordered the 550 mAh batteries through Ebay.

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It did not charge


The you have either not inserted the charging plug fully, the charging socket is faulty, the charger is not working, or the battery has failed.

I'll assume that you're familiar enough with your headset not to have done the first option. The charging socket is probably ok if there's no obvious visible damage and it's likely that the charger is working too as they're so reliable, but you can always eliminate it as a possibility by borrowing another charger or testing the socket output against the figures printed on the charger.

But by far the most likely culprit is the built-in rechargeable battery. It's not designed to be replaceable as the complete headset is only expected to last two years, but Jabra do have a one year warranty on it: if it fails they just exchange the complete headset for a new one (or the charger if that proves faulty). Your unit can't be very old as the model is a fairly recent one, so you should first try for a repair, refund or replacement (your choice) from the retailer (a legal right under the Sale of Goods Act if you're in the UK) and then contact Jabra directly if either the retailer won't help or if Jabra has told them to refer all repair claims to them.

You'll find a link to the warranty terms here.

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I think the normal talk time is around 6 to 8 hrs if your battery is holding less you probably have a unit with a faulty battery
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