Question about Toshiba DKT-2010H Corded Phone

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Toshiba phone DTK2020-SD

When a fax comes across our main line, I am trying to con/trn to the fax number.
I thought the process was con/trn, 9(for outsideline), 363-7426 con/trn.
is this process incorrect? If so what is the proper process.
Thank you,
Jeana

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  • 108 Answers

Try to conf two outside parties with your phone to make sure the phons system will allow tandem trunking. Follow your example by dialing the first party, press conf/transfer, dial the second party, press conf/transfer, then press conf/transfer a third time to add everyone together. I think you are just missing the last step of pressing conf/trans the third time to add the lines together. Good Luck.

Posted on Jul 31, 2008

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Posted on Jan 02, 2017

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2 Answers

How can i transfer calls from my Toshiba DKT2010-SD to another phone


To transfer calls, while on call press Conf/Trn and dial extension number. To Call forward your call to another extension there are three codes depending on what type of forwarding #601 - #604. Your guides and manuals are here
http://guides.idacomusa.com/

Jul 13, 2009 | Toshiba DKT2010SD Phone

1 Answer

Toshiba DK2010 phone


A conference call can be set up two ways. If its two phones at your office dial or receive call on one phone, press Conf/trn and dial extension of second phone, have them pick up reciever and press Conf/trn again and all 3 are on. For two outside lines it must be configured on your system to allow but it is then establish a call dial conf/trn 9 + number wait for answer and press Conf/trn again. Your tutorials and guides are located here.
http://guides.idacomusa.com/

Jul 07, 2009 | Toshiba DKT-2020 Corded Phone

1 Answer

Problem adding additional lines to calls


To "jump on" you would need to turn on executive override. Its in Program 30,31,35 in system programming. To conference call simply press Conf/Trn call the extension to conference in with. Have them pick up handest and press Conf/Trn again and you are all connected. More info and your manual can be found here.
http://guides.idacomusa.com/

Jun 11, 2009 | Toshiba DKT2010SD Phone

1 Answer

Conference call


To make a Conference Call
1. While on a call, press Cnf/Trn_____.
2. Dial a [DN] (or access an outside line and
dial an external telephone number).
3. Press Cnf/Trn after the called party answers.
All parties are conferenced together.
If you added an outside line to the call, press
Cnf/Trn again before hanging up to allow
the outside parties to continue talking. (If
you do not, the call is disconnected).
Note Some types of outside lines
(“unsupervised”) do not automatically
disconnect when conferenced parties
hang up. In this case, press one of the
flashing buttons to monitor the
conference.
If the parties are still on the line, press Cnf/Trn
+ Spkr, then hang up. When no one is
on the line, press Spkr to disconnect the
lines.

Mar 19, 2009 | Toshiba DKT-2020 Corded Phone

2 Answers

Transfer


Do you mean send the call to another phone?
Make sure the line is not on hold (push the caller's line) then push Cnf/Trn, dial the extension you want the call to go to, then hang up.
The person you're sending to will receive that call on their speakerphone button and it will ring in a different tone.

Jan 13, 2009 | Toshiba DKT-2010H Corded Phone

1 Answer

2 phone lines causing problems for fax machine


1 line is fine as long as the fax is set to auto recieve mode

Nov 12, 2008 | Office Equipment & Supplies

1 Answer

Conference calling


press the cnf/trn button dial an extension or an outside line and hit the button again after that call connects.

Oct 28, 2008 | Toshiba DKT-2010 Corded Phone

1 Answer

Using the transfer feature


dial the first phone #
when they answer, presss "Cnf/Trn" button
select a Line not being used and press 9 + next phone #
when they answer, press the "Cnf/Trn" button again and everyone should be connected.

Oct 08, 2008 | Toshiba DKT2020SD Phone

1 Answer

No fax reception


Send will work on any phone lines
fax machines are often set to only answer 'secondary' ring tones, double triple or higher. When the line was repaired the phone company may have dropped the special tone off your secondary fax line number, fax will not answer without that tone.
Check in the fax answer settings, what the ring tone is, specific instruction on menu settings in your user guide,
Ring your fax line, and check the tone.
If single number fax/phone, check that the fax is set to asnwer all calls then pass on non faxes

Jul 11, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

DKT2020 Conference Call


1) Make your first call. 2) Press the cnf/trn button. 3) Press one of your open line buttons on the right. 4) Dial europe number. 5) Let it ring a couple of times then press the cnf/trn button again. Remember your carrier or your phone system might have international calls blocked.

Aug 15, 2007 | Toshiba DKT-2020 Corded Phone

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