Question about Motorola Mobility RAZR V3

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Keypad doesn't work

A friend tried to send me a ringtone thru bluetooth. now, only the power button works. Even the volume control on the side doesn't work. I can receive calls, and when my phone connects via bluetooth in my car, I can make calls using the keypad display of the car but I cannot get any key on the phone to work. I have taken the battery out several times and at one point every key tried to launch a browser but it's back to no key working except for the power key. I have never locked it and it has not been exposed to moisture. HELP!!!!

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I'm thinking this may be a failure of the phone that is not related to the ringtone, unless there's such a thing as a virus that can nuke a cellphone. I've had two RAZR phones die on me (neither in this method), but anything with a keypad such as that on the RAZR will eventually have trouble. Stop into your provider's store and see if it's something they've seen and know how to correct.

Posted on Jul 31, 2008

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