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Whirlpool Cabrio "LD" code - followup

My In-laws Cabrio exhibits the Ld code regularly. I checked drain hose and standpipe - both clear. They called repair man. first one out hooked up computer & said nothing wrong. Second one out checked lint filter and changed drain pump.. the load ran after he left caused the Ld to reappear. I'd hope he checked the tub-pump hose but can't confirm.

Do you know enough of the details of operation to suggest another item? Don't believe the control board is the issue unless there's a dedicated timer loop on it. My only other item was the water level sensor but it appears to sense the level "good enough".

tnx mark

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  • abbyaaaa Dec 19, 2008

    I followed the steps, found a sock under the drum. But still I'm getting Ld.

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Where the front panel and the top of the machine meet, there is a crack. When using a flashlight, you will see 4 items in this crack. 2 are green 2 are black. The black pieces are support studs, ignore them. The green one's are clips that hold the top
to the front. Using a putty knife (easier) or a small flat head screw driver (a bit more difficult) push one of the green clips towards the rear of the machine while lifting on the top (warning they are very stiff). You can wrap the tool in a light cloth to help protect the finish, althought it may make the clips more difficult to remove. Only lift slightly (too far and it will bind on those support studs I told you about) Now press the clip on the other side and lift the top up.(now this is easier if you have a second person to hold up the lid while you work underneath.
You will see your tub from a new perspective. First you will see a plastic ring around the top of the tub. Disconnect the green clamp on the hose towards the left rear using a pair of pliers or channel locks. The ring is held down with clips all of the way around the tub. By pressing down over each clip and pulling the clips slightly forward, you can remove the top ring. The rest is the easiest part. In the center of the basket, there is a small cap. Remove this with a small flat head screwdriver. Remove the bolt (7/16") that is underneath the cap. Now lift the whole basket
out. Small clothing articals may be underneath preventing the unit from draining well.

If your small items get too far (ie, the pump), remove the back panel. On the left hand side you will see a small black hose towards the botom. This connects to the pump. Forign objects can lodge in here keeping it from draining also. If you
disconnect the hoses, have something handy for all of the water to go into (large wet vac is usually the best). Drop the 3 #20 torx screws and the pump will come down and you can remove the obstructions.

Posted on Aug 09, 2008

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OK here's something you can read to help you with. I hope this helps.
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Press STOP/CANCEL to clear the display. Thank you for writing to fix ya.
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