Question about HP Photosmart C5280 Printer

2 Answers

Red exclaimation mark on C5280

Hi,

I have a HP photosmart now about 6 months. Recently it hasn't been starting up - it just shows the red exclamation mark. I cant even get the ink cartridges out. Any ideas?
After loading a new HP black printer cartridge 21 the machine refused to print from Word or notepad. On copying it only copied 60% of the inserted document.

I followed all the test from the machine without success. The original manual has been stolen The only comment on the small machine screen was Print cartridges. Refer to printer documentation.

I would be very grateful for any help. I have two of these printers.

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Check if the tape below the cartridge is removed Please use this link:
http://h10061.www1.hp.com/ccsearch/search?pname=HP+Photosmart+C5280+All-in-One+Printer&opname=HP+Photosmart+C5280+All-in-One+Printer&qry=Red+exclamation+mark&submit.x=11&submit.y=9&method=prodFinder&ctry=us&lang=en&dlc=en&sni=3204464&search=0&uqry=Red+exclaimation+mark


And for manual please use this link:

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&dlc=en&product=3204464&lang=en&

Good luck...

Posted on Jul 29, 2008

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  • HP Master
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Try first unplugging power cable, and see if it clears the error

Posted on Jul 29, 2008

  • Ginko
    Ginko Jul 29, 2008

    Here is also the user manual, follow instructions at page 49 in troubleshooting section.

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