I have one of these mixers at a baseball stadium and we are having trouble getting the lyrics from an iPod to play loud enough. Music is fine, just barely any lyrics.

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If you listen to the music through head phones how does it sound? If the lyrics are missing or low here then it's the source track that's the issue. If the source track is fine then you need to have a listen to the track using the headphone output on the desk. If it is sounding funny now then it is most likely the Equalizer settings on the desk. Try resetting them all back to there middle setting for a flat EQ.

If the sound out of the head phones is fine then it is your PA causing the issue. Adding a separate 31band EQ to the outputs of your desk will allow you to boost the frequency's that are getting lost.

It sounds like the left and right stereo signals are being subtracted so you cant hear voice. This can also happen if not plugged in properly so that the ground part of the stereo mini plug is not making proper contact. Ensure the contact is good first.