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Hp dv2000 with vista

My hp dv2000 laptop with vista the keyboard has suddenly stopped working and the mouse wont work either HELP!

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Power off and power back on your computer if you haven't done so. Sorry I have ask. Try USB mouse and keybaord and see if that work.

Posted on May 20, 2010

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HP Pavilion Entertainment PC Laptop DV2000


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Try to completely shutdown your computer when you connect it and turn your laptop back on once the pc is already booted back up switch on the mouse...

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Hi:
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Check this out.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&product=1842189&docname=c01087277#

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1 Answer

Mouse scroll strip stopped working!


Okay, try this.

(a) Assuming your touchpad is still not working, grab an external mouse and plug it in. That will work just as well.
(b) Assuming you already restored your PC to factory condition and it's working, then go to

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=3795434&lang=en for Vista 32-bit drivers or

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2100&lc=en&dlc=en&cc=us&product=3795434&lang=en for Vista 64-bit drivers.

Download and install, and that should get you going. Post back with how it goes.

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Boot in safe mode
>control panel
>Printers and other hardware
>Keyboard
>check to see if is has been disabled


??>does you mouse pad work
>If no plu a USB mouse in 1st before you boot into safe mode

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I have solved this problem.
Disable the HPQWMIEX.EXE service (either from msconfig or from services tab).
I had exactly the same problem - HP support didn't have a clue!!!!!

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