Question about Xerox Office Equipment & Supplies
The waste motor error usually occurs because the printer is run without the waste toner cartridge and the port where the waste toner exits is clogged. It can be a really messy job, but you can do it yourself.
Open the front cover where the waste toner cartridge is and remove the cartridge. There are two ports where the waste toner exits the printer and one or both are clogged. You will need to take the port covers off by removing the screws holding them on, but don't do both at once. In fact, before removing either, you will want to put down some paper towels to catch all the toner that you will unclog.
Remove one cover and the diaphram and tap the port with the handle of the screw driver. toner should begin coming out of the port. Cycle the printer on and you will begin to see more waste toner coming out.
You may hear a clicking noise. When you do, start tapping the port again with the screw driver. Keep doing this until no more toner comes out the port. When finished with that port, do the same on the other. It makes a huge mess, but the whole procedure takes about 15 minutes from start to cleanup.
Good luck! This fixed the problem with my 6100.
Posted on Mar 03, 2009
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Posted on Jan 02, 2017
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