Question about Paradyne 6211 ADSL2+ Router (6211I1200)

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Modem connects to Internet, but PC can't

I used the modem's command line to ping to and it worked fine, so the modem is connected to the Internet. My laptop, however, can't access the Internet, even though the modem and laptop are connected with an ethernet cable. I've checked my settings and they look fine: DHCP is on, the DNS server and default gateway are, which is the address of the modem. The laptop's IP is assigned to I can access the modem using my browser, but I can't access anything online. What could possibly be the problem? Thank you!

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  • redcurry Jul 29, 2008

    Thanks for replying. By default, the modem has the firewall enabled (the manual says it is always enabled for PPPoE, which is the connection type I have). The manual also says that, by default, all incoming IP traffic from WAN is blocked when firewall is enabled. I can, however, set up a filter to allow some IP traffic. The filter asks for the following: protocol, source IP address, source subnet mask, source port, destination IP address, destination subnet mask, and destination port. I only have to have at least one of these filled in, so should I simply type in my IP address in the destination IP address box? I can't try it right now because I'm not home. Thanks!

  • redcurry Jul 29, 2008

    By the way, all outgoing IP traffic is, by default, allowed.

  • kryses May 11, 2010

    How do I get a P2P through my routers firewall


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Are you using a firewall? Did you tell the firewall that the browser has permission to access the internet (go beyond the local network of the modem)?

Cindy Wells

Posted on Jul 29, 2008

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I am installing with my Sony VPCZ1 PC but cannot get past the first task which says my wireless adapter is still turned on when in fact it is turned off? I am running Windows7. Can you please help?

First;I think you need to use W7 to configure your connection with the router.
But try :
Use the PING command to test the communication between the computer and the gateway.

Goto Start > Run and enter COMMAND.
From the Command Prompt, enter PING
The gateway should reply.

Verify that the residential gateway is getting power. With the broadband modem connected to the WAN port on the gateway, you should have a soild WAN link light. You should use the same cable that connected the modem to the PC to connect the modem to the WAN port on the gateway. Any port on the gateway that has a computer connected to it should have the corresponding LAN link light lit. If you do not get the appropriate link lights, try using different cables.

Minimum System Requirements• Cable or DSL Modem
• Computer with:
• Windows® Vista*, Windows® XP SP2*, or Windows® 2000 SP4*, or Mac OS® X (v10.4)**
• Internet Explorer v6 or Mozilla Firefox v1.5
• CD-ROM Drive
• Network Interface Card
• For Internet Access:
• Cable or DSL Modem
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Jus Powercycle the Whole N/w
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ADSL Modem's LAN -> connect to your Router's Brodband port through ethernet cable.


connected through bridging or POP

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1 Answer

Wireless Router showing as connected, but cannot access Internet.

You have _THREE_ separate network connections to check:

1. your router, through your ADSL modem, to your ISP;

2. your computer, through an Ethernet cable, to your router;

3. your computer, through its wireless adapter, to the wireless adapter in your router.


1. Connect the Ethernet cable from your laptop directly to your ADSL modem, bypassing the router.
Turn the router off.
Restart the modem.
Restart the computer.
Click Start
Click Run
Enter CMD and press ENTER
Enter IPCONFIG and press ENTER
You should get output like:
Ethernet adapter Local Area Connection:
* IP Address. . . . . . . . . . . . : 123.456.789.249
* Default Gateway . . . . . . . . . : 123.456.789.1
* Subnet Mask . . . . . . . . . . . :
Enter PING 123.456.789.1 and press ENTER
If PING does not respond, then telephone your ISP, and get them to trouble-shoot your connection.

2. Turn off the ADSL modem.
Connect the Ethernet cable from your laptop to one of the LAN ports on the router.
Turn the router on.
Restart your computer.
Click Start
Click Run
Enter CMD and press ENTER
Enter IPCONFIG and press ENTER
You should get output like:
Ethernet adapter Local Area Connection:
* IP Address. . . . . . . . . . . . :
* Default Gateway . . . . . . . . . :
* Subnet Mask . . . . . . . . . . . :
Enter PING and press ENTER
If PING does not respond, then your router is not working.
If PING does respond, connect another Ethernet cable from the WAN port on the router to the ADSL modem.
Turn the modem on, and wait until the flashing-lights on the modem, and on the router, settle-down to a steady pattern.
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The user guide of your router is in the link below

Let me know if this help



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