Question about HP Officejet 5610 All-In-One InkJet Printer

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Printing thick black lines in copies from the automatic document feeder but not from the scanner

I have tried to clean the document feeder as instructions inuser guide (chapter 10) but cannot lift the document feeder mechanism as in instructions to clean the glass strip. The picture shows the mechanism upright but in reality you cannot lift the mechanism as there is a small plastic knob in a small slide on the side which only allows a half inch lift!!

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  • charrie Oct 01, 2008

    I have tried cleaning the automatic document cleaner.  It did not appear to be dirty.  This did not solve the problem.

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Http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00671260&printable=yes&encodeUrl=true&

HP posted information on how to clean the printer. My printer had the same issue, it worked. Occasionally the dirt or object causing the line is so small, you can't see it. Clean in the area where the line appears...

Posted on Nov 07, 2008

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You can remove the plastic knob by pulling it gently forward and disconnecting it to clean inside and then reconnecting and closing again.

Posted on Aug 07, 2008

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1 Answer

Getting a thick black line in copy mode, original copy from wireless computer fine


If you're usung auto document feeder, try cleaning the scanner glass on left hand side of the printer with metho.

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Tip

Black lines when sending faxes or making copies


I've been getting many calls asking me why their fax/copiers/printers are getting black lines when they send faxes and making copies while using the automatic document feeder, and not when they open the document feeder and use the glass.

What happens, when you fax or copy papers that has white-out or some material that can flake off, it gets embedded on the ADF glass and the unit thinks its part of the paper.

99% of the time, what needs to be done is to clean the small glass, usually using fingernails to scratch off the dirt, or using a lint free cloth slightly moistened, should do the trick. Just go over it several times until it comes off.

If the lines are thick, it usually indicates a damaged scanner assembly, in cases with the Brother machines, not expensive to fix. With other units, its a different story, either because they do not sell the scanner assembly as a part, or units are sent in for whole unit repairs.


on Jun 08, 2010 | Printers & Copiers

1 Answer

When I use the feeder either for scanning or copying, the page has a black vertical line . When I make normal copies or print outs it is fine, only the feeder makes the black line. Thank you


Under the Automatic Document Feeder is a small glass.
This glass becomes dirty, creating lines on the page.
open up the scanner cover and clean the glass

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Hp laserjet 2010 prints black line down side when printing scans from paperport 11


I have no idea what "paperport 11" is.
That being said, normally a line down the page when copying or scanning is caused by dirt on the Automatic Document Feeder glass, Not the flatbed glass. It is a thin strip of glass to the left of the flatbed scanner glass. Clean it.

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We were getting streaky lines, it also ask us to replace the durm which we did. Streaks have not gone away


Are you getting these lines when copying? Or Printing?
Or both. Are these dark lines or blank lines?
If it is just when copying, try making a copy by laying an original on the glass rather than using the feeder. If this copy comes out clean then you need to clean the ADF (Automatic Document Feeder) scanner glass. Just open the section where the documents are fed into and you will see a strip of glass that runs from front to back, about an inch wide. Clean this with a soft cloth and a bit of glass cleaner.
If this works then great. If not then reply back with more details and I will help you further.

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Black lines down on printed page


This is caused by dirt/debrise on the ADF (automatic document feeder) scanner glass. You need to open up the feeder where your originals are fed in and look for a strip of glass that runs from front to back. It is about an inch or so wide. You need to clean this glass to get rid of the lines. Some models have this glass just to the left of the large main glass, but in your case I beleive it is in the feeder itself.
Good Luck.

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O.K. guys,

the problem is with the smaller glass on the left.
Lift the top and look at the small glass on the left, is there a dot, whiteout, dirt etc... on there? that is what's making your lines. clean with alcohol or mild cleanser.

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