Question about HP 1040 Plain Paper Inkjet Fax

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Sending error I try sending a fax then the paper goes through it makes a loud beep and the message says theres been an error try again this happens all the time no matter who I fax. then it prints out error confirmation stating Mode G3 send error

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  • johannamalen Aug 04, 2008

    I have the same issue. I keep getting a send error, and then try again with mode ECM. It happens to everyone I fax.

  • Missie512 Sep 10, 2008

    Each time I try to fax, after pushing the send button, it acts like it is sending but suddenly the machine sounds 3 loud beeps and then prints out a Sending Confirm which shows Mode: G3 and Result: Send Error.

    I don't see anything in my User Guide about G3. Can anyone help me with this?

  • ziggy33 Oct 30, 2008

    Same problem won't fax and says it's in g3 mode. Phone line is cable modem not dsl. Phone on fax works fine just can't send fax

  • Anonymous Dec 11, 2008

    G3 Send Error

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I try sending a fax then the paper goes through it makes a loud beep and the message says theres been an error try again this happens all the time no matter who I fax. then it prints out error confirmation stating Mode G3 send error

Posted on Dec 12, 2008

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I try sending a fax then the paper goes through it makes a loud beep and the message says theres been an error try again this happens all the time no matter who I fax. then it prints out error confirmation stating Mode G3 send error

Posted on Oct 16, 2008

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Make sure your phone line is NOT Digital DSL

Posted on Sep 01, 2008

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1 Answer

How do you send a Fax?


1 Load the document face up into the Document Tray.
2 Dial the receiving party's fax number.
3 Press [Start/Copy].
The fax begins sending.
Note
If an error occurs during sending, the fax beeps intermittently for a few seconds and an error
message appears on the LCD. If this happens, correct the problem and then press [Stop], then
try sending the document again.
The fax automatically redials if the receiving party does not answer or if the line is busy.

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My 575 fax won't send; it keeps printing "poor line condition". Is there something I can do? I am just trying to send a fax like I always do. It makes the noise at first like it does when it transmits,...


If this is happening to only one number you're trying to fax to, then the problem is most likely on their end, not yours. If it is happening with all the numbers you fax to, then I would suggest checking the telephone line hooked to the fax. Look for loose connections, or perhaps a bad cord from the phone outlet. The connection could be good enough to get a dial tone, but not secure enough for the fax to operate. If none of that holds true, I would suggest taking it to the shop and let a technician look it over.

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Beeping sound coming from machine! When I take out the paper tray, the annoying beeping sound goes off; the second I put it back in, the beeping starts again.


Is there an error message in the display such as 011 ?

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Problems sending. the paper starts to go thru then stops and prints out an error message


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I get Send Error Try Again


Verify that you have a dial-tone by plugging a regular phone into the wall jack

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make sure it says doc ready before pressing start!

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there maybe a small paper jam in the machine that you are missing. if you are handy, unplug the fax machine and look around where the paper is fed into. if you see paper trapped anywhere, try pulling it out with a pair of needle nose pliers. the machine will not work right till the jam is cleared.
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Material I'm trying to send doesn't 'feed'


does it try to grab the paper?
do you hear anything happening before the beep?

The machine recognises that there is paper, then you should hear the communication, once it has the correct signal telling it the line is available for transmission it will feed the paper.

look at the tires and see if they turn to feed the paper, is there something in the way, do the tires turn,???

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1 Answer

Faxing


you could try pressing the on hook dial button once you have a dial tone dial the fax number you are trying to reach and then you will be able to hear f there is a fax tone form the other machine or a error message from your operator. If there is a series of beeps with the document in the feeder press send.

The most common cause of not sending is ECM (Error Correction Mode) press menu and within TTI settings make sure this is turned off.

Hope this helps you
Thanks J

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