Question about NCR 7875

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Error 5 for ncr 7875 scale scanner

I get error 5 in scale i read your help bt still not able to understand i remove plastic part on right side nothing work also my scanner only 2 times after that my scanner doesnot scan help plz

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Hello,
If the scanner read only two times is a problem with the communication protocol.

What protocol do you use?

Explain more about your problem with your calibration pricedure

Posted on Oct 08, 2008

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The error five appears in the display when the scale loss the calibration you most clibrate the scale this have a button in the front under the metal plate and you need put 0.00 kg and prees the scale zero button wait 10 seconds aprox and put 2.5Kg and prees the scale zero button the scale need 5.00 kg and again prees the button 10.00 kg and press the button at last put 0.00Kg .
Your scale most be ok,The scanner only read two times because no transmit the data to the host or can be programing the comunication.

Posted on Dec 05, 2008

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1 Answer

I need USB drivers to allow communication between a pc running Windows XP and an NCR 7875-1000 flatbed scanner/scale. Please copy me at my work email address of james.clark@csi-posdata.com.


Hi there,

First I'd like to thank you for selecting my services. I've located the software for your NRC Scanner scale 7875. You can obtain firmware and related tools from http://www5.ncr.com/support/support_drivers_patches.asp?Class=retail_RealScan

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36bf17f.jpg

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