- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It is very simple to remove the cartridges out from the printer if the printer is not in a error state.
Printer should be Powered on. Open the front access door ( not the scanner lid ) The carriage which holds the cartridges should automatically move to center. To remove the cartridge, Press the cartridge down ( with thumb ) and pull it out. Do the same for other cartridge too.
If for any reasons you are not able to see the carriage in center position, try to move it manually in center to remove the cartridges.
IF none of the above steps help you remove the cartridges or the carriage is stalled on right side or left side, there are likely chances the printer is Defective.
This eror usually mean that the printer cartridge has not been installed correctly. Try re-installing the cartridge.
This error can also be generated by a logic fault within the printer.. if this is the case, replace the printer..
trying another new cartridge can be expensive so try and get a second hand cartridge, maybe from a friend and try that one..
Otherwise, replace the printer..
Sounds like the printer thinks the cartridge is empty.
Old PSC units had a 3 cartridge memory - you kept 3 cartridges and cycled them to trick the printer into thinking it had just received a brand new cartridge, rather than a refilled one.
I know this might sound silly but there is pieces of plastic on the bottom of the cartridges that cover the holes to keep them from drying out, make sure they are removed and then reinstall the cartridges and see if that helps.
If You have light or message about print cartridge or alignment problems
Cause: The incorrect type of paper is loaded in the paper tray.
Solution: The paper must be blank and white for the alignment to succeed. If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support by going to www.hp.com/support. Click Contact HP for information on calling for technical support.
Cause: Protective tape is covering the print cartridges.
Solution: Gently remove the plastic tape by using the pink pull tab. Do not touch the ink nozzles or the copper-colored contacts.
Reinsert the print cartridges and verify that they are fully inserted and locked in place.
Cause: The contacts on the print cartridge are not touching the contacts in the print carriage.
Solution: Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place.
Cause: The print cartridge or sensor is defective.
Solution: Contact HP Support. Go to www.hp.com/support. Click Contact HP for information on calling for technical support.
(These help is from HP manual you can refer for details.)
What is not working? The printer or the cartridge? If it's the cartridge, try this. fold a paper towel in 4ths, dampen it and place on a flat surface. Blot the cartridge several times on the towel. You should get blots of black with the black cart. and three colors with the color or photo cart. If not... replace. If the printer carriage just won't move and you're shure you have power.. time for a new printer.