Question about Canon PIXMA iP90 Mobile Printer

9 Answers

Error says color ink not installed.

Printer won't print. Says color ink not installed. I tried a new cartridge and still not working. I have the exact same problem that tacllis's error...........Is there a fix?

Spanman

Posted by on

  • 9 more comments 
  • robert43 Jul 30, 2008

    I cleaned the sensor and still nothing..I need more information.....Thanks

  • robert43 Jul 30, 2008

    these cartridges do not have any copper looking things on them. Both cartridges are in...Thanks

  • robert43 Jul 31, 2008

    I don't want to replace or repair print head until I really need to do so....

  • robert43 Jul 31, 2008

    the cartridge is canon made for this IP90 printer

  • robert43 Jul 31, 2008

    model is IP90 and OS is XP home

  • robert43 Jul 31, 2008

    no broken clips

  • robert43 Jul 31, 2008

    Is it possiable to change sensor switch for color cartridge?

  • robert43 Jul 31, 2008

    color tank is new and black tank is new

  • robert43 Jul 31, 2008

    "tacllis's error" was one of the people who also posted this same problem on this site..

  • robert43 Aug 06, 2008

    I replaced new cartridge holder,clean all inside,and put new cartridge tanks in........
    Still states color ink not installed...Is the little sensor switch for the color tank replac able? And if so how could I replace it?

  • robert43 Aug 06, 2008

    Did all you said.....Still nothing.

×

9 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,011 Answers

Dear,
u have to clean the are with a soft, a little bit wet cotton, where the cartridge is installed. its not sensing that one. also clean the area inside the printer where catridges go for cleaning. there is a foam type material inside that. clean that dirty part.

regards,

Posted on Jul 29, 2008

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 876 Answers

If you attempt to print and the orange light flashes 4 times that means the print cartridge is installed incorrectly. If it flashes 5 times that means there is a probalem with the print head-for example: check the little wire holders comparing to the other cartidge slot. Check the print head for dried ink and clean. Be sure that you are remembering to remove the contact tape that is on a new cartridge.

If you can not solve with this info go here and study the FAQ and the support offered by the manufacturer on your specific model.

http://www.usa.canon.com/consumer/controller?act=SupportIndexAct

I hope this helps.

Posted on Aug 06, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 497 Answers

This error messages pop out when there is ink residue on the cartridge contact points. Poor electrical contacts are also a possible cause of printer errors. Clean the cartridge and the printer contacts with a towel dipped in alcohol or a household degreaser in a circular motion.


When you install the cartridge into the printer, place the cartridge into the holder and make sure it is seating properly by wiggling it. Then lock it into place.


Sometimes, this error messages appear because a resistor inside the cartridge have burn out. In this case, the cartridge cannot be fixed and it must be replaced.

or

This occurs because your printer or computer is not recognizing the cartridge. Make sure that tape from the print head is removed. With a paper towel, wipe the cartridge print head and printer circuitry to ensure there is no debris. Then, power off the printer. Unplug power cord and other cables and, after 30 seconds plug cords and cables back in.

Thanks for using Fixya

Posted on Jul 31, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,665 Answers

Make sure cartrige's holder has not broken clips.

Posted on Jul 31, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,037 Answers

If after cleaning the contacts of the cartridge to the printer doesn't work, try uninstalling and reinstalling the printer drivers

also, what do you mean by "tacllis's error" Can you give me a link to this, thanks

Posted on Jul 29, 2008

  • Benjamin Patri
    Benjamin Patri Jul 29, 2008

    It looks like you will need a new print head to fix this error

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,011 Answers

Dear sir/madam,

There are three steps you could solve this problem:
a) Re-install the cartridge, making sure all contact points are firmly touching if microprocessors are present.
b) Make sure all labels are removed as per instructions on the cartridges.
c) Have the print head replaced or repaired. Print heads do wear out and will need replacement eventually.

thanks
good luck

don't forget to rate the solution

Posted on Jul 29, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Canon Master
  • 3,614 Answers

What is the model of your printer, and the os you are using now..?

thanks

Posted on Jul 29, 2008

  • micromaster
    micromaster Jul 29, 2008

    You need to remove the cartridge and replace it with a new one. If you cannot access your cartridge once you have opened the printer, you will have to press a cartridge button and move the cartridge to a place where you can easily extract it.

    Before replacing the old cartridge with a new one, clean any dust or dirt from the carrier and make sure that ink has not leaked into your printer.

    There is usually a plastic piece of tape on the bottom of a new cartridge that protects the ink nozzles and prevents them from leaking.

    This tape should be removed prior to installation or the ink will not make it to the paper. Gently place the cartridge into the carriage and you'll feel it snap into place.

    Your print jobs will fail if the cartridge is not seated correctly, so be sure not to use too much force. When you finish inserting the cartridge, test the system to see if the cartridge responds to the printer.

    You can perform an alignment and head cleaning using the software utilities that came with your printer.

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 230 Answers

Make sure that the cartridge you have used is a genuine one ,because if the cartridge is not a original then also this problem may arise

Posted on Jul 30, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 382 Answers

Hello Spanman,
Make sure you have ink in the catridge..It sounds like the contacts in the printer shuttle are going or have gone bad. It cannot properly read the cartridge you have inserted (ever notice the copper looking thing on the cartridge)..Lack of ink generally means burnt out ink nozzles..

1) If it's a model that takes a single large black tank, you shouldn't need the colour tank/s to run the diagnostics if you have that large tank in place.
2) If it's a model that takes a black and a colour tank, and you have just left the colour tank out..

Please post back for how things turned or for further assistance...!!!

THank you...Regards!!...

Posted on Jul 29, 2008

  • Natesan Sabesan
    Natesan Sabesan Jul 31, 2008

    Do not replace the heads!!..Did u check the colour tank???... If it's a model that takes a single large black tank, you shouldn't
    need the colour tank/s to run the diagnostics if you have that large
    tank in place...There is usually a plastic piece of tape on the bottom of a new cartridge,This tape should be removed prior to installation or the ink will not make it to the paper....

  • Natesan Sabesan
    Natesan Sabesan Jul 31, 2008

    Remove the Drivers in the system and reinstall them!..IF all the instructions which we have suggested here dint give a hand to you,then you need to Replace the head necessarily or another option is you can called up a servicemen to examine the Printer!!..Thank you!!...


    Kind Regards!!..


×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error message "to print in color, install the following cartridges:" continually comes up after installing new cartridge.


on ours the cartridges click twice to be fully seated..there are 4 cartridges in this one.. if one is not all the way down, it will error..in extreme cases if all the cartridges are in place..unplug the unit and reboot it..

Jan 19, 2014 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

How do I make a test page for my printer to check color.


You need to clarify :
1. Your printer cannot print color even though it prints color well from a test page;
2. Your printer cannot print color in a test print page.

If it is the first one, then you have to set it properly in Window Print Configuration page of that printer;
If it is the second one, then you have to check whether you have installed the color ink cartridge properly in the printer. If the color ink cartridge is installed properly, try to replace another new color ink cartridge. Finally it is still not work, then you have to bring back to the repair center.

Jan 19, 2013 | Dell V715w All-in-One Wireless InkJet...

2 Answers

Bland and color cartridges have been refilled but


Ink level counter (program) didn't read actually ink at ink tank. Brand new cartridge ink level counter 100% (full), and ink 100% (about 10 ml). After may printing, ink will dry out, and ink level counter reach zero (ink out). Printer will not allow print anymore, even have refilled, because ink level read "ink out". For canon type, you just to release ink level counter, and counter just stop, but printer will allow to print. Press stop/reset button for about 30 second.

Mar 15, 2010 | Canon PIXMA MP190 All-In-One InkJet...

3 Answers

After installing re-filled ink cartridges, both color and back & white, the printer message that shows ink level still shows low level ink? How do we resolve?


Hello,

Try this procedure:
1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Dec 22, 2009 | HP Hewlett Packard Deskjet 5650 InkJet...

1 Answer

New tri-color cartridge has a problem. I can't see what.


I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color.
And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?

Jul 21, 2009 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

Dell printer model# A940 50c error


Test your cartridges.

Remove the color ink cartridge then lower the cover of your printer. If the error message displays again, replace the black cartridge with a new one (or return the new one). Reinstall the color cartridge and remove the black ink cartridge then lower the cover. If the error message displays again, replace the color cartridge with a new color cartridge.
Note: My manual indicated that the printer might have detected a short circuit in a cartridge. I returned a month old black cartridge got a new one and my printer is working fine now. Good luck.

Nov 10, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

Canon PIXMA MP530 printer repeatedly getting LCD Error Message: "CHECK INK U071 5Bk". I have removed, reinstalled, reseated the 5Bk and all other ink tanks multiple times. Usually when this...


I have Canon M560 printer installed 8 months ago. I replaced the CLI 221 Magenta and CLI221 Cyan ink cartridges, won't work and got this message Error 1411. Tried repeatedly to reinstall the ink cartridges and still have this message coming back. Any solution you could offer? I would appreciate it. Thank you.
ben

Nov 06, 2008 | Printers & Copiers

1 Answer

Not printing after color cartridge ran out - new black cartridge installed.


Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Jul 18, 2008 | Epson Stylus C60 InkJet Printer

6 Answers

Kodak 5300 color ink error


OK so i found some new information that should solve the problem. The version of firmware you originally had on the printer when you changed the ink cartridge was bad. There is a known issue that when you put in a new ink cartridge when the printer is in the error state "COLOR INK CARTRIDGE2.gif EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the new ink cartridge so you will continue to have that error. So to fix your problem First Remove the ink cartridges and download and install the new Firmware. Then sadly you have to go get another new ink tank and install it.

If you can get through to kodak you should request reimburstment of some sort like a free set of ink tanks.

Jan 10, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

Not finding what you are looking for?
Canon PIXMA iP90 Mobile Printer Logo

372 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts

kakima

Level 3 Expert

96627 Answers

old marine
old marine

Level 3 Expert

1476 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...