Question about GALAXY Microsystems 25.4 cu. ft. Side-By-Side Refrigerator with Filtered Ice and Water

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Ice maker The ice maker stalls during harvest. It will complete cycle sometimes if given enough time. I believe there is a heater under the tray. I don't feel any heat when tring to harvest. Could this be the problem. Is it more likely the heater or the controls?

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This should fill up automatically. It takes 24 hours to have that basket full of ice cubes it might take longer depends on conditions. The arm inside is what controls the ice maker, make sure it's facing downward. Give it a change. You can take out the basket also to inspect problems. If you don't see what you any ice cubes in 24 hours then have that service. Or you can do it yourself if you want.

Posted on Jul 30, 2008

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Have replaced everything and ice maker still doesnt work model ed5shaxmb10


An ice maker has 3 basic tasks:
1. Call for water.
2. Freeze.
3. Harvest.
Then the cycle repeats. There will always be some sensors that determine timing of those tasks. Home units usually have a bin level sensor (often an arm that's lifted as the bin fills) that can be locked in the up position to disable the ice maker.

If it's calling for water but not freezing, make sure the condenser is clean. (Sometimes they look clean but are plugged in the middle.) It has to get down to nearly 0 degrees to efficiently make ice, if it's not getting cold enough you may need a tech to figure out why.

If there's ice in the tray but it's not harvesting, clean the tray, hard water deposits can make the cubes stick in the tray.

May 26, 2015 | Whirlpool 25.6 cu. ft. Side-by-Side...

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My ice maker has ice in the tray but not dropping in Ben,it is a kfil27cxmso there is a lite that sends a beam across ben ,how do I check to see if the bulb is blown or working, gk


Hello George;

My name is Peter. I am a retired field service technician.

I live in Baltimore, Maryland, USA.

All ice makers work in the same way.

Your fill cycle is working fine. You have a thermostat in your ice maker which tells your ice maker control module (Computer) that the ice cubes are frozen and ready for harvest. Then, then control module tells the cube tray heater to turn on for so many seconds, followed by the control module to activate the harvesting motor.

So, your ice maker either has a bad thermostat, heater or motor.

The beam across your freezer section is a safety device. On the right hand side is the transmitter. On the left hand side is the receiver with a plastic flapper. When you close the door the flapper closes and completes the signal to discharge ice. When you open the door the flapper pops out blocking the signal.

Dec 02, 2014 | Refrigerators

1 Answer

My ice maker keeps sticking. I have to get a hair drying out every day to release the ice from the bottom. i tried putting olive oil into the tray so it would lubricate the metal but no luck either.


question how does the ice taste.? the problem is the mold heater on the under sde of ice mker is bad. or the thermo is not telling ti when its time to harvest. . you need to replace the ice maker . ( it's gone bad .. ) the indv parts can be reeplace but the time and the cost ?? i would repl the complete assem. mm

Oct 07, 2010 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Ice maker won't make ice


With ice makers it is almost always one of two things. The ice maker itself, or the water valve. Figuring out which one is easy, and I will help explain.

First thing is the frig has to be cold enough for the ice maker to even start working. I'm assuming we have the cold part taken care of. Next, the machine will start a cycle and ask for water. Here is where the valve comes in. The ice maker energizes the valve and it opens allowing water to rush up the back of the frig and into the ice maker. After the ice freezes the ice maker goes into harvest and dumps the ice.

In conclusion, you either have an ice maker that stalled at some point during that cycle (in which case you need a new ice maker). Or the water valve is not opening, thus no water enters the ice maker and you get zero ice.

If you have ice in the ice maker and it is not dumping, you need a new ice maker. If it is empty, you have to either wait for it to ask for water or manually advance the ice maker into cycle so you do not have to wait.

At this point you will hear the water valve energize or not. If it never energizes, the ice maker is not working right, if it energizes and you get squat, the valve needs to be replaced.

If you have experience with a multimeter you could detach the harness going to the ice maker and simply hook up your leads. When the ice maker asks for water, you should get 110v reading on the meter. If you do, the valve is bad and needs to be replaced.

If I can be of any further assistance please let me know. good luck!

Oh, and the valve probably sells for between $50 and $100 depending on where you buy it. The ice maker should run between $100 and $180.

P.S. There is a remote chance the filter needs to be replaced. An old filter can cause water pressure issues and you may not get enough water into the ice maker.

May 29, 2010 | Whirlpool 25.3 Cu. Ft. Side-by-Side...

1 Answer

The ice stripper on my icemaker has warped. Its


when ice maker goes into harvest the unit stall on the ice /the heater comes on and when tray is warm the ice moves out on the stripper . . i would think the tray is loosing its coating and the ice does't release and the heater stayes on too long . may have to replace the mold or ice maker .. ****

Jan 18, 2010 | Refrigerators

1 Answer

Water leaks from ice maker


Good day,
When the ice maker harvests, near the very end of the harvest cycle, contacts in the ice maker send power to the water valve in the bottom back of the machine, for a period of 7 seconds, after which, the water valve must shut off smartly.
Appears the valve doesn't close fast enough, or completely.
The solution, is to replace the water valve. No repairs to it are possible.
Before doing that, make sure the fill tube is lined up properly going into the back of the ice maker.

Thank you for using FixYa

Jan 18, 2010 | Refrigerators

2 Answers

WHIRLPOOL MODEL ED5NHA NOT MAKING ICE, IN DOOR WATER DISPENSER WORKING FINE, ICE CUBES ARE IN THE MOLDING TRAY, BUT WILL NOT GET EJECTED. FILL TUBE DOES NOT APPEAR TO BE FROZEN?


Most likely the thermostat # 27 in photo below is defective. It tells the ice maker to begin its cycle by sensing the water is frozen. It is a replacale part.
e301f6a.gif Photo of thermostat 627985
aebc09a.jpg You can see or order the thermostat Here 627985
Or you can order the complete Ice Maker Here 2198597
If you need more help feel free to let me know, Thanks Sea Breeze

Oct 25, 2009 | Frigidaire FRS26H5AS Side by Side...

1 Answer

Won't make ice


If you have water coming to the ice maker, there are only a few more things that might be wrong. Here they are.
  1. Ice maker it's self is turned on.
  • either a switch or a bar that should be in the down position
2. Freezer has to be 5 degrees or lower for the maker to operate.
3. Heaters not working.
  • A heater at the bottom of the maker comes on to un-stick the ice from the tray. This is the problem if there is ice in the tray but it will not harvest or drop the ice.
4. Ice maker not plugged into the back wall well enough.
If neither of these are the problem, you need a new ice Maker.

Please rate this submission.

Aug 19, 2009 | GE Refrigerators

1 Answer

Ice maker quit working


check the teperature of the freezer compartment . the ice harvest actuates on teperature. and refill with water at the end of harvest cycle.. a lot of times the condensor under your fridge can become plugged with dust and the freezer teperature never achives low enough to harvest ice..good luck

Oct 06, 2008 | Whirlpool GS6NBEXR Side by Side...

1 Answer

Ice Maker water keeps running


Bad I/M, won't shut off after harvest and continues to restart cycle. Heater in I/M should warm up thermostat after first harvest and stop unit from recycling.

Jul 13, 2008 | Frigidaire PLHS237ZD Stainless Steel Side...

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