Using the remote, when I choose a satellite to move to, the onscreen display indicates it moved, but the dish position counter does not move nor does the satellite. If I use the tuning buttons, the dish does move, but the counter on the display does not. This is a new problem - worked fine a couple of days ago.
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Re: Cannot change/move satellite
I assume this is an outdoor satellite dish system, like a c-band system? It sounds like the motor drive outside has a stripped gear on the main shaft. The motor is probably running and the sensor wheel is turning (making the unit in the house think the dish is moving) but the screw shaft is not turning.
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How many coax cables are you using from your dish, 1 or 2? Do you have a switch between the dish and receivers? I am assuming your have a 1000.2 dish since you say you have the 129, 119, 110. On the LNB you have 4 coax ports. Facing the LNB, the port on the far left is for 119, the next is 110, then 129, and that last on the far right is for an additional dish. If you want to get 119 and 110, just use the 2 ports on the left. Once connected, run your check switch. I hope this helps.
It looks like you have lost the signal for the 119 satellite from your dish. Are you getting an error message, either 002 or 015, saying the satellite signal has been lost or acquiring satellite signal? First, check the cables on the back of the receiver to make sure they are secure. You can also run a check switch test to see if there is a problem between your dish and receiver.
Press the Menu button on your remote. This will bring up the Main Menu on your TV screen. Input the numbers: 6 (System Setup), 1 (Installation), and 1 (Point Dish). On the right side of the Point Dish screen are 3 buttons. Select the Check Switch button. Within the 2 large boxes are satellite numbers and green or red boxes. Make a note of the satellite numbers (should be 119, 110), the trans, the device, and switch. Super dish and alternate should not be checked. Select the Test button on the bottom of the screen. If a box pops up with a warning about TV 2, select Yes. It will now run the check switch test. Let it complete the test. After completion, the screen will automatically go back to the Installation Summary screen. You may get a message stating that the Check Switch test has found fewer satellites than previously detected. If you get this message cancel out of each screen (do not save the results) till you are back to the TV screen and it is acquiring Satellite signal.
If you don't get that error message, see if the information on the Installation Summary has changed. Then select Done on the next 2 screens and cancel out of the others till you get the message, Acquiring Satellite Signal. After it finishes acquiring satellite signal and downloads the program guide, see if you are getting a picture - try different channels. If you still have problems, please email me at, firstname.lastname@example.org. If you are still experiencing problems, we will need to send a technician to fix the problem.
You can go to TV 1 to make sure TV 2 is suppose to be set to channel 60. Did you run the auto setup on your TV? If you have already run the auto setup on your TV, unplug the receiver from the electrical outlet for 10 seconds and then plug it back in. This will make the receiver reboot and re-acquire satellite signal. Then see if you get a picture on your TV 2. If not, the last thing you can try is changing the channel from 60 to 73 through the receiver.
With your DISH remote at TV 1, press the Menu button - Main Menu will display on the TV 1. Then press 6 (System Setup), 1 (Installation), and 5 (Modulator Setup). On the Modulator Setup screen, move over to TV 2 Out and select Cable, then press select on the remote. This will automatically change the channel from 60 to 73. Highlight Done on the right and press select. Cancel out of each screen till you get back to the TV screen. Go to TV 2 and put the TV on channel 73. You should get a picture. I hope this helps.
Hi myname is Mike Houston of DISH Network and I was going over your post and whenyou move the receiver you always want to make sure all connections are in thesame place. The SAT feed coming into the house will connect to the SatelliteIn, and your TV connects to the CH4 CH3 on the back of the receiver. I willsend a link that will help with these steps. http://www.dishnetwork.com/SupportSection/bbs-screen
This indicates signal loss and the causes are many. Check connections, make sure they are tight, the cable is not severely bent. Those are the easiest causes some more complex are faild diplexers,ground blocks, lnb or cabling. Two more easy possible causes are dish misalignment due to wind, being moved, hit or bumped. Foilage blocking the Line of Sight to the satellite in space or the fact that the receiver was moved from its original location last known to be working. The least likely but possible is a faulty receiver. Have a tech solve this for you on site.
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If you area aligning your dish yourself go to point dish screen ( menu 6-1-1) then highlight satellite and choose 129, use the signal meter and dish adjustments to locate 129 by getting a green siganl bar, (note: be sure you are standing behind your dish when aligning and not in front of it)
The HD feed comes in on 61.5 for a majority of stations most often locals come off 119 or 110. The USA hd comes off of 61.5 transponder 19.If you press menu 611 on your dish remote and manuever the highlight to the satellite and go to 61.5 and then change the transponder to 19 you will probably have a poor signal from 0 -39. Typically this can be resolved by having the dish re-peaked but sometimes foilage may be the cause. Thanks for using Fix Ya.
Sure you can, if you have Dish Network go to the receiver and turn the TV and receiver on. Then press menu-6-1-1. This takes you to the point dish screen. You will come out with better results using a compass to find the azimuth the dish should be pointed toward and bore sighting the dish by pointing it in that direction. You then will need to move the dish in very minute increments pausing for 15 to 20 seconds after each move to ensure the satellite signal can be found. If you have ran a check switch prior to this and have lost all satellites you more than likely will not receive a signal until you run another check switch and have found the signal of at least one of the orbitals. If this proves to be to tedious and many times it will you can usually find an inexpensive signal pointing device at a store like Radio Shack. Hope this is some assistance to you. Let me know if I can be of additional assistance and thank you for using Fix Ya.