My phone powers down on its own, even when fully charged. I have been having this problem for a few days. For awhile it was turning itself off almost instantly. Last night I recharged it and it stayed on for a couple of hours before I went to bed, but by the time I got up this morning it had turned itself off again. (It is still showing the battery as fully charged.)
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If you haven't done it already, try unplugging it and removing the battery for 10 seconds and reinsert it, if that doesn't fix the problem there's not too much you can do about it anyway. With most cell phones, you can easily take the casing off but everything's integrated, so it's cheaper to buy a new phone than to try to fix a current one.
I just got mine a few weeks ago and it does the same exact thing (I didn't drop it, there is no water damage, I didn't understand the cause of it). I took it back to the Verizon store and I was told that the random shutting off like that is caused by having the phone outside being exposed to heat. He reset my phone back to factory settings and that did the trick for awhile (its hard for me to go to the pool and not have my phone exposed to the heat). There is no charge for them to reset the phone. Mine has started the random shutting off again back up
follow the steps below: • Setting the headset into pairing mode 1) Ensure the headset is fully charged 2) The headset must be switch off 3) Press and hold the on button for +- 8 seconds until the light flashes red-blue 4) The headset is now in pairing mode • Searching for the headset on the phone 1) Go to “settings” or “connections” 2) Select Bluetooth, then options 3) Select Devices and click add 4) The phone should search for any available Bluetooth devices and display what was found 5) Select the Motorola device and click add 6) You will be required to enter in a pass code which is standard ‘0000’ 7) If successful then the headset will start flashing BLUE every few seconds. • The headset is now paired with the phone
cool, the issue ont he phone can possibly go to a faulty battery or a battery terminal; worst case will go to the whole power supply of the phone (Battery, terminal and charging capacitor;usually called the power IO)
you may try leaving the battery to drain out, leave it like that for at least over night, while it is off, charge it for about 4 hours max, then turn it back on. if this did not work, remove the battery check if it is swollen. and check the terminal if it is dirty, if so, just clean it with ethyl alcohol on a Qtip.
if your phone is new charge in for a day then try turning it on. take out the sim and clean it then put it back in. do the same with the battery otherwise take it into the shop you bought it in and get them to have a look
I had the same problem and brought the phone to a Verizonwireless store. They replaced it under warranty and did not give us much of a hassle. My guess is that it is a common problem. (On a side note, if you take the battery off the sticker shows a field called H/W Rev. The old phone was 1.0 and the new one is 1.1 which further suggests that they have made hardware changes to solve this problem.)