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I have been debating as to whether to buy one of these ice cream units but it appears it would be a big waste of money. I wonder how to track if Kitchenaid has made improvements to fix the flaw in the unit.
Hello, W/D here. I think I found you something even better. HB has on-line recipes for ice cream, and it appears that their list will fill more than a small booklet, so you'll get "bonus" recipes here!. Here's the link......enjoy! http://www.hamiltonbeach.com/recipes/
I unfortunately found this site to be unhelpful. :( I am doing a trial and error thing until I am able to figure this out on my own. I am using it similar to a coffee maker. I put two tea bags in, filled the water up to the water line, poured water into the top, fill the jug with ice to the fill line, plugged it in and pressed start.
I had the same problem with my machine bought from Costco - did you know that Costco will refund or exchange your item no matter how old or how long out of warranty?
They pledge to make you happy or you can have your membership money back.
we took our 28 month old Blue ice model 80533 ice maker back to Costco and got a full refund and then bought a brand new one. The new one was £30 more but when we complained and then threatened our membership (they did not want to do an exchnage as it was more expensive now) they relented and gave us an exchange.
we understnad from friends that it could eb 10 years old and Costco will still refund your money, so try this.
I have had the same problem with two different portable ice makers, the ice tray inside is broken so you will have to send it to them and get it fixed. Hopefully eventually they will make the tray out of a stronger plastic.
My friend bought this item last week at Target for the $99 sale price. The reviews were all horrible about the red light (add water) indicator going on after the first or several first ice cube runs and never going out. About 40 out of 60 reviewers had this problem. We experienced it right after the first run when the ice cube full light went on. We emptied it and the add water red light was on. I looked all over the web for a solution and only found one that suggested tilting the unit backwards for 45 degrees and that would magically reset the light. It did not after several angles, light taps and basic shaking. Since there was no alternative and everyone who returned it also got the exact same problem with the new replaced model - we decided to open it up and investigate.
The electronics diagram is on the back of the machine and tell you where the water indicator is. We took it out (an inch long black tube along the water pump and backflow valve) and dried it completely. The cycle still had the red light. We submerged it completely in water and the red light still went on saying that the unit needs water. We determined that this is the bad part and the water indicator is faulty. We cut it out and joined the two wires. IT ALL WORKS NOW FLAWLESSLY. You only have to shut the unit off when you leave since it will ocntinue to run if out of water. If you're looking for a quick mechanical fix and have a unit that works when you need it and you are around - this isthe fix.