Try holding down the two buttons for about 15 to 20 seconds to see if that clears up the error.Try holding down the two buttons for about 15 to 20 seconds to see if that clears up the error.
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it is possible that the printer as a ink issue or thinks it has a paperjam, another thing that can happen is that the print sent to the printer become corrupt locking the printer in a "i dont know what to do" state.
try to run a test print through the printer using the internal test, this is normmaly done by holding down the power button till the power light blinks it should then spit out a print (do this while unplugged form the computer)
**for full test print instructions refer to user manual)
if the driver has become corrupted it also will send damaged print information to the printer
if the test print works fine than you may need to delete all your queued jobs and then run a WINDOWS TEST PRINT form the driver. if this still does not work reinstall the drivers of the printer
(providing the printer will run an internal print)
Paper goes in the bottom tray. Take a small stack and place it in the bottom tray and push it in until it stops. It will feed out of this tray, print it and output it to the top tray.
it needs a proper service as the moving parts are not moving freely .. or maybe when installing the cartridge you have damagaed one of the sensors .. it can be one of both
Try holding down the two buttons for about 15 to 20 seconds to see if that clears up the error.
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