Dear chris woods1,
I believe you mean an iPhone? If yes, try going to Settings/Mail, Contacts, Calendars , look under Accounts and see if you have anything listed. If not, click Add Account and in there choose the type of email server that you want to use on your device (Google Mail, Aol...), and write your email, password and if you choose Microsoft Exchange, you will have to add additional details.
If under Settings/Mail, Contacts, Calendars/Accounts you have account/s, try deleting them and adding them again. After you have re-added them, go back to your mail icon in your home screen and see if you see more folders except Trash.
In all cases be sure that you are adding the email address and password correctly.
Regards,
I would try re-syncing your iphone with itunes and making sure under the info tab on itunes you have sync mail accounts selected. It sounds like for some reason the last sync didn't work successfully and it may need to be resynchronized to fix this.
Try deleting your account and then adding it again.
You can do this by click on Settings from your homescreen, and then selecting Mail, Contacts, Calendars. From there, select the account with the issue, and then press Delete Account. This should take you back to the Mail, Contacts, Calendars menu, where you can add the account again. Doing this will not delete any of the messages from your account.
4. Tap on the "Trash" folder for your email account.
5. Now that you are looking at the items in the trash folder, tap on
the "Edit" button located just to the right of the word, "Trash".
6. Tap on the "Delete All" icon at the bottom of the screen.
7. A larger "Delete All" button will appear. Tap on that as well.
8. In a few seconds (or longer if you have lots of messages in the
deleted folder) all your messages will be gone and the "Trash" folder
will be empty.
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Under "Mailbox recovery information" select Month, date
and time (15-minute increments) chosen in the step 3. Make sure to fill
out the time zone field and specify an alternative email account to
receive a confirmation email.202 views
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