Question about SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

My main screen isn't moving when I move my wheel

I have not modded this at all. I was just listening to some music and I pressed the menu button because I wanted to watch a movie. I got to my main menu and I used the wheel. When I turned it, it lit up like it always does but the icons weren't moving at all. While I was listening to the music and pressed menu, The thing was on the 'Now Playing" Icon but since I had turned the wheel a few times, I pressed select and I was in the 'More' menu, I pressed home again and scrolled it a couple times, pressed select and I was in the 'Videos" menu. When I'm inside the menus the wheel works totally fine but there's something wrong with the main screen. Even when I connect it to my computer the Connected Circle doesn't spin and the battery in the bottom right corner shows the lighting bolt but doesn't have the battery doing it's empty to full sequence it does. This is like my 3rd View and I'm getting a little mad at this. If anyone could help me out that'd be great. Thank you for taking the time to read this.

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  • freakyweesel Jul 29, 2008

    Actually I'm fine with this lol. I just gave it the old system shutdown trick and i turned it back on and it asked me what language I wanted and it's working like new. So I guess that could be a silution to any1 else that gets this problem lol

  • j03y Oct 29, 2008

    the same thing happened to mine.. i tried to move the wheel but hte screen doesnt change but the internal menues work except the shutdown trick doesn't work i've tried reformatting and everything



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Try Updating FIRMWARE to possibly prevent any further mishaps

Posted on Oct 10, 2008

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Move it back to the "Off" position to show a white rectangle.


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Press the 2 buttons at the same time for between 8 and 10 seconds.


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The icon eventually turns bright and brings you back to your main menu once the reset is complete.


Check your iPod to make sure it plays properly.

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