When the machine is on, and the key symbol is showing, push and hold the start button for 5 full seconds to turn the child lock off. Holding the start button also turns the child lock on if it is not already on (it is a toggle switch).
The key symbol is not a major issue. You may have locked the washer in ignorance or a kid in the home has locked the washer. I suggest you to refer the manual that you got with the machine or simply call a washer repair expert to fix the problem.
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