Question about Office Equipment & Supplies
Usually, the thing to do is turn off the printer, shut down your PC and then reboot. Just remember this has to be a cold shutdown, meaning completely off not just hibernating or in sleep mode. You may also want to shut down and then pull the plug on the PC. This flushes away the jobs left in RAM.
In Control Panel, Display, Screen Saver, Power settings is a setting for what happens when you press your power button. Check this setting to make it power off, not Hibernate, not Standby.
All of this is meant to flush out any odd ball print jobs locked into your print queue.
Once you successfully do this, your printer should resume to normal operation..
If not, *please* let me know so we can move on to the next step in a possibly long process of troubleshooting.
Posted on Jul 29, 2008
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Posted on Jan 02, 2017
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