Make sure the email address you give is the one you are signed up with.
If you are currently unable to access your account, you will need to reset your password in order to log in. In order to do so, click the "Forgot your password?" link that appears above the field where you would normally enter your password. Once you've followed the instructions to reset your password and can log in, you can deactivate or delete your account using the steps outlined above.
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