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I have the Maxtor One Touch Mini 4 80 GB hard drive. Upon plugging it in to try and export some images I get a continuous pop up with a RED Triangle exclamation mark saying..... " Maxtor Manager is already open." I right click to close and as long as the hard drive is in.... it continues to repeat the error message and won't allow me to access the files that I have on it.

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Try disable the autorun features for your removable drive.

Autorun can be enabled or disabled for all Removable media types, such as a floppy or Zip disk. Windows systems are configured to enable CD Notification, other removable media are by default disabled.
The System Properties User interface only exposes the CD Enable or Disable selection. The setting reflected in this dialog makes an entry in the System Registry. It is in this same location that other media types are configured.
Notes:

  1. Modifiying the Registry is not for the inexperienced user. Anyone will tell you, be VERY careful.
  2. The modifications made in this case use Hex not Decimal numbers. If you are unfamiliar with the Registry or the characteristics of base numbering and Hex, studying these topics prior to making these modifications is advisable.
To Modify these Registry Settings, Use Regedit and navigate to the following Key:
HKEY_CURRENT_USER
Software
Microsoft
Windows
CurrentVersion
Policies
Explorer
"NoDriveTypeAutoRun"
The default value for the setting is 95 0 0 0. Change the first byte to 91. Restart the computer to make the new setting take effect. You may have to right-click on the floppy and choose AutoPlay from the menu to see the AutoPlay behavior.

Posted on Jul 29, 2008

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Hi Josh!

I assume that you've tried plugging in both the red AND black cables? If that is true, and you're still having the issue, then: Good luck.

Maxtor has decided in all their wisdom to no longer offer the power supplies for this (generally cool) little drive. If your drive now fails to mount after updating to OSX.5 (I'm guessing you are a Mac user by your email addy), one solution would be to go to NewerTech and get one of their very sweet "Universal USB2.0 Drive Adapters" (about $19) and connect the bare drive (from WITHIN the Maxtor enclosure, yes, you'll have to take it apart) to your machine using the NewerTech device.

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