Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC
My son bought a used laptop. The guy he bought it from cleaned it up so that it didn't have any of his personal information, but goofed up some driver/file for the CD drive. I called Toshiba and they walked me thru a restore. Now when the computer starts it wants the former owners password. I've tried starting in safe mode and that doesn't work for VISTA. I've gone into the setup utility - security and there are only two options listed: Set User Password and Set Supervisor Password. I don't know which one to use or if I need to use either one. Can somebody help?
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Posted on Jan 02, 2017
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