Question about Brother HL-2040 Laser Printer

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Toner light stay on

The Toner LED is still on,I follow Description in brother solutions center.

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1. Power Unit off

2. Open front cover

3. Press and hold GO and turn power on

4. When all 3 lights lit release and press GO twice

5. All lights turn solid

6. With all solid, press GO 5 times

7. Ready light GOes red

8. Close door and you're all set

Posted on Aug 12, 2008

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All the light flashing


Try this procedure as mentioned.if any mistake in trying the procedure then retry from first step again.so read it carefully and try it. Brother ML-2040 Toner Light Reset
When replacing the toner cartridge in the Brother HL-2040 with a new cartridge (compatible or remanufactured) the user may experience a problem with the toner light staying on, even with the new toner installed. The procedure below has worked for many folks, so give it a shot.
Open the front cover of the Brother HL-2040 and leave open while completing the following steps:
1.) Turn the printer off.
2.) Hold the ‘go’ button while turning the printer on. All panel lights should be on.
3.) Release the ‘go’ button once all lights are off.
4. )Press the ‘go’ button 2 times.
5.) Pause.
6.) Press the ‘go’ button 5 times.
7.) The toner light should be off.
8.) The paper light should be on.
9.) Close cover. The ready light should be the only light on.
Once all steps are successfully completed your “low toner” light should be fixed.
------------- From Brother Service Bulletin


1. Open the Front cover
2. Press and hold the GO button
3. Power ON the printer while continuing to hold the GO button
4. Once the 3 LED’s are lit, release the GO button
5. Press the GO button 2 times. This will cause the LED’s to light solid
6. With the LED’s lit solid, press the GO button 5 times
7. Toner Life End will then reset
8. Close the front cover.
----------- Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Aug 02, 2010 | Brother HL-2040 Laser Printer

1 Answer

Toner light is on on Brother HL-2170 Laser Printer and the computer is not recognizing a print task. Can you help me fix this problem? Also, I just replaced toner a couple weeks ago.


Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?

Description of Solution 200000017394
@font-face { font-family: Verdana;}@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: purple; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline}DIV.Section1 { page: Section1} If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.

The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).

If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.

2. Verify the toner cartridge is installed correctly by following the steps listed below:

a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into place).

f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.

g. Reseat the drum unit into the printer pressing it in securely.

h. Close the front cover making sure it latches on both sides.

If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.

The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

Jul 21, 2010 | Brother HL-2170W Laser Printer

2 Answers

I am changing the ink cartridge i put the new one in and it keeps saying End of life and it has a new cartridge what do i do


Here is the solution that will reset the count and allow your fully functional toner cartridge (the one the printer tells you is empty) to continue to work.

Open the front cover.
Press options button.
Press the start button.
Press + or up arrow button 10 times.
Press set button.

You have to do this with a long pause or the system will reset and you will have to start over.

Good luck.

May 24, 2010 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Brother HL-2040 toner led stays on, won't print


There is a window on each end of the toner cartridge that you can cover with electrical tape and keep printing, it shines a light thru and when the toner is too low it says it's empty. The weight can be misleading.

Sep 02, 2009 | Brother HL-2040 Laser Printer

3 Answers

Toner light is still on


If you put new toner in your used cartridge and you still have the Toner light, you need to reset the "reset gears". Take the cover off of the gear side of the cartridge. The reset gears are actually attached to the inside of the cover. Move the gear with the lever to the opposite side of the current position.

Nov 30, 2008 | Brother HL-2170W Laser Printer

5 Answers

Drum light HL-2040 Brother


  1. Open the front cover.
  2. Locate the control panel button under the LED lights on the left side.
  3. Press the control panel button until all lights are lit, then release it.
    The Drum counter is now reset.
On older models
  1. Open the front cover.
  2. Remove the drum and toner
  3. Press the Go buttom button until all lights are lit, (they come on one at a time) then release it.
    The Drum counter is now reset.

Oct 14, 2008 | Brother HL-2040 Laser Printer

2 Answers

Drum and toner led blinking


I have the same problems with you guys, and none of the solutions above work.
I solved Brother HL-2040 with the following tricks

1. Use the link below to process steps 1-4 and stop.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002500/000017/faq002517_001.html?reg=us&c=us&lang=en&prod=hl2040_all&Cat=11

2. Use screw driver to remove 3 screws on one side of the toner

3. From the small separate part after removed it from the toner, there is a small white adjustment (plastic), use your finger adjust to the opposite side. Put it back to the toner, and screw them back as original.

4. Follow the remain steps from the link above,

Your toner indicator should be turn OFF

Regards
Vu

Jun 18, 2008 | Brother HL-2040 Laser Printer

1 Answer

BROTHER HL-2040 LASER PRINTER- TONER LED INDICATOR STAYS ON AFTER I REFILLED THE TONER


Dont recomend refills causes too many problems, like you are experencing, put in a real brother toner should fix problem.

great link to explain of lights on panel

Dec 18, 2007 | Brother HL-2040 Laser Printer

1 Answer

Toner light stays on!!!


Open the toner door, then press and hold the 'Go' button till all the lights are lite, this will reset your drum counter.....

Nov 19, 2007 | Brother HL-2040 Laser Printer

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