Question about HP TouchSmart IQ770 PC Desktop

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Keyboard doesn't work

THe keyboard was working but now it doesn't. For example when I have the Internet open and am not touching anything the tabs on the top like file edit view etc keep lighting up. I replace the batteries nad checked the syncronization and nothing. occasionally it works for a few keystrokes. I just purchased this computer and am still learning Vista. How can I contact technical support when I don';t have my receipt?

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  • alioop1962 Jul 29, 2008

    The KB is right by the receiver and I checked the sync... How do I update drivers? How can I check it with another KB do I have to buy one? How do I contact technical support?

  • AZCowboy999 Jan 21, 2009

    My TouchSmart 506 is great, but after the keyboard stopped working! I changed batteries, reset the receiver, the keyboard, and still no success. The wireless mouse works fine, but if I can't input data, what good is this computer? Will HP give ALL users a perminent solution, a new keyboard, or just have a big, heavy, wall mount of art showing pictures?

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On the touchsmart computers they supply them with incredibly cheap and poor keyboards and mice, unfortunatly they seem to have intermittent problems and dont tend to work very well, after a couple of weeks i changed my keyboard and mouse to a different one which worked a lot better. You might find this post here to be of assistance
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1163612

Posted on Nov 06, 2008

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riderjunior_0.jpg

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