Question about HP TouchSmart IQ770 PC Desktop

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Keyboard doesn't work

THe keyboard was working but now it doesn't. For example when I have the Internet open and am not touching anything the tabs on the top like file edit view etc keep lighting up. I replace the batteries nad checked the syncronization and nothing. occasionally it works for a few keystrokes. I just purchased this computer and am still learning Vista. How can I contact technical support when I don';t have my receipt?

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  • alioop1962 Jul 29, 2008

    The KB is right by the receiver and I checked the sync... How do I update drivers? How can I check it with another KB do I have to buy one? How do I contact technical support?

  • AZCowboy999 Jan 21, 2009

    My TouchSmart 506 is great, but after the keyboard stopped working! I changed batteries, reset the receiver, the keyboard, and still no success. The wireless mouse works fine, but if I can't input data, what good is this computer? Will HP give ALL users a perminent solution, a new keyboard, or just have a big, heavy, wall mount of art showing pictures?

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On the touchsmart computers they supply them with incredibly cheap and poor keyboards and mice, unfortunatly they seem to have intermittent problems and dont tend to work very well, after a couple of weeks i changed my keyboard and mouse to a different one which worked a lot better. You might find this post here to be of assistance
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1163612

Posted on Nov 06, 2008

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My keyboard in my revo rl100 doesn't work


Sounds like the battery in the keyboard is dead. Also make sure you have the wireless doggle that came with the keyboard and mouse plugged into the usb port. You might try plugging it into another port.

I'm thinking your keyboard is dead because of the battery or a virus has hijacked your keyboard.

Try booting up in Safe Mode to make sure it's not virus related. Turn the computer off, then turn it on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Select the Safe Mode option and let it boot up. Safe Mode will look different because the icons are bigger and the screen is darker, this is normal. If your keyboard works in safe mode then you might have a virus that can't function in safe mode.

Mar 25, 2012 | Acer Revo RL100U1002 Desktop Computer...

Tip

The Five ways to make your keyboard easier to use


5 ways to make your keyboard
easier to use For most people, the keyboard is the main way to enter information into and control their computer. But are you controlling your keyboard, or is your keyboard controlling you?
If you make typing mistakes or find your keyboard a bit uncomfortable, it’s not hard to correct those problems. Here’s how to quickly and easily change your keyboard settings and comfort options.
1. Get to know your keyboardEven if you’ve been using a PC for a long time, there may be features on your keyboard you don’t know about. Take a moment to get to know your keyboard so you can be more efficient when you're working.
2. Change keyboard settingsOnce you’ve gotten more familiar with your keyboard, there are a few settings you can change to help you work more smoothly.
You can alter:
  • How long you need to press a key before the keyboard character starts repeating.
  • The speed at which keyboard characters repeat, which helps you to avoid typing errors.
  • The rate at which the mouse pointer blinks, which can help its visibility.
Here's how to change keyboard settings in Windows Vista or in Windows XP .
3. Take shortcuts Even if you're a whiz with the mouse for Windows 7, Windows Vista or Windows XP, keyboard shortcuts are typically a more efficient way to work. They're called shortcuts because they reduce multiple clicks into one quick press of keys, like hitting a chord on a piano.
Getting to know a few keyboard shortcuts for the things you do all the time, like saving or closing files, can make using your PC much easier and faster.
Here are just a few popular keyboard shortcuts that work for both versions of Windows:
Press this
To do this
Windows logo keykey_win_logo.png Open the Start menu
ALT+TAB
Switch between open programs or windows
CTRL+S
Save the current file or document (works in most programs)
CTRL+C
Copy the selected item
CTRL+Z
Undo an action
Windows logo key key_win_logo.png +F1
Display Windows Help and Support
ESC
Cancel the current task
Application key key_application.png Open a menu of commands related to a selection in a program. Equivalent to right-clicking the selection.
For more, see the detailed list of keyboard shortcuts for Windows Vista, or Windows XP. Note: shortcuts for Windows 7 are the same as those listed for Windows Vista.
4. Make it easier to press multiple keysDo you find it difficult to press multiple keys at once? For example, if pressing CTRL+ALT+DEL is an acrobatic feat, you can set up Sticky Keys. With Sticky Keys you can hit one key at a time in a keyboard shortcut. You can even set it to make a noise so you know it's working.
together.gifYou can set up Sticky Keys in Windows 7, Windows Vista or Windows XP. (Hint: Press your “SHIFT” key 5 times in a row, then click on the link, to get going with Sticky Keys in Windows 7 or Windows Vista.)
5. Find a comfortable keyboardIt might also be time for you to evaluate the ergonomics of your desktop. Microsoft offers a full line of Natural and Comfort Curve ergonomic keyboards to ensure you're comfortable when you're working on your computer. Having the right keyboard can really make a difference!
Tips for using your keyboard properly
If a new keyboard isn’t in your future, be sure to use your current keyboard properly to avoid soreness or injury to your wrists, hands, and arms. This is particularly important if you use your computer for long periods of time.
Curious about how to create a more ergonomic work space for yourself? Check out these tips to help you work more comfortably and reduce your risk of painful injuries or disorders.
Here are some general tips to help you avoid problems:
  • Place your keyboard at elbow level, with your upper arms relaxed at your sides.
  • Center your keyboard in front of you. If your keyboard has a numeric keypad, you can use the spacebar as the centering point.
  • While typing, use a light touch and keep your wrists straight.
  • When you're not typing, relax your arms and hands.
  • Take short breaks every 15 to 20 minutes.
  • Type with your hands and wrists floating above the keyboard, so that you can use your whole arm to reach for distant keys instead of stretching your fingers.
  • Avoid resting your palms or wrists on any type of surface while typing. If your keyboard has a palm rest, use it only during breaks from typing.

on Jan 29, 2010 | PC Desktops

2 Answers

How to open casing and upgrade the RAM in Gateway LT2811u?


A) No, the case does not lend itself for easy access to the Ram Memory.

B) 'Other site' is full of beans. Impossible to replace, or upgrade the Ram Memory? Must not be a professional product support website, and does not have computer techs.

1) Work on a table. If the table is on a carpeted floor, refrain from swinging your legs. Observe Anti-Static Precautions.

[ Anti-Static Precautions:

Your body carries Static electricity. Static WILL fry out (Short Circuit), the delicate hardware components inside a computer.

With a desktop computer you can relieve your body of Static by;

Computer on a table, computer unplugged from power, computer case open.
TOUCH an unpainted surface, of the metal frame of the open computer case.
This action will relieve your body of Static.

IF, you leave your computer in the middle of working on it, be SURE to Touch the metal frame again upon your return.

No such luck when working on a laptop/notebook/netbook/tablet.
An ESD wrist strap should be worn, and it's alligator clip connected to a good ground source.

{ Average cost of a Electro Static Discharge wrist strap, is around $3 to $6.
Example,

http://www.radioshack.com/product/index.jsp?productId=2103245

(It isn't just a piece of wire connected to an alligator clip, and to your wrist. The wrist strap has a metal plate which contacts the skin of your wrist. The metal plate is connected to a 1 Mega Ohm resistor, which in turn is connected to the wire going to the alligator clip,

http://en.wikipedia.org/wiki/Antistatic_wrist_strap )

I connect to an unpainted surface, of the metal frame of an open, Empty desktop computer case ]

It may be argued that you are just replacing Ram Memory, and an ESD wrist strap is not needed.

In this instance I will agree.
There is a metal static shield under the Keyboard, and next to the Ram Memory. The Processor is under the motherboard. (To the right of the Fan Assembly, when looking down from the top)

Also, ram memory modules ('Stick') are coated with a see-through plastic coating, on the Body of the module.
(Refrain from touching the gold plated contact pins on the bottom)

I would place a clean towel on the table, to protect the table, and the Netbook, lay the closed netbook upside down on it. (Bottom side up)

2) Remove ALL power. Remove the AC adapter (Charger), and Battery.

3) Turn the netbook over, open it as far as possible.
Remove the Keyboard

4) Removing the Keyboard:

At the top of the Keyboard, (LCD screen side) there are 4 Tabs to release.
They are from Right to Left;
Above the DELete key, F12, F8, and F4 keys.

If you look close you will see four thin rectangular pieces of plastic, above the noted keys.
These are depressed down.

I c-a-r-e-f-u-l-l-y press down on them, with a flat tipped Jewelers screwdriver.
Start on the left side with the release tab above the F4 key.
Once depressed the Keyboard will be released from this tab.

Go to the next tab, and so on.
Once all release tabs are released, the top of the Keyboard should pop up, a little.
S-T-O-P!

The Top of the Keyboard is lifted s-l-i-g-h-t-l-y up. Do Not raise it too high.
There may be side tabs also. These will pop loose once the top of the Keyboard is raised up slightly.

There is also a Keyboard Cable attached to the Keyboard.
It is Not needed to disconnect this cable, and I STRONGLY advise against it, as the plastic tabs of the connector on the motherboard, will break VERY easily.

Leave the Keyboard Cable attached.
The Back of the Keyboard may have plastic tabs protruding from it.

This is why the Keyboard is only raised to a slight angle, also.
With the Keyboard in an approximately 45 degree position, move it forward a little, then roll it over, and lay it down.
(Top of Keyboard lays down)

The bottom of the netbook has a Door. This Door is removed for access to the Ram Memory, and Harddrive.

Keyboard removed there are 5 screws marked with Door next to them, to remove.
Push on Door Release (Pretty hard) to ease the Door out.
Then go around, and gently pry the Door off.

Each ram memory module has a spring clip on the side. Each side.
The top of the clip is gently moved to the outside, just a little.

The top of the spring clip has a 'bump', or protrusion, which fits in a Side Notch, on the Ram Memory module.
Once both spring clips are eased out, the Ram Memory module will slightly spring up.

DO NOT remove a Ram Memory module in a straight up position!
You will bend contact pins down in the ram memory slot on the netbook, and damage the contact pins on the Ram Memory module.

The Ram Memory module is brought out in a 45 degree position.
It is installed back in the same position.

Handle the Ram Memory module by the Body. The body is coated with a see-through protective plastic. (The gold plated contact pins are on the bottom, of the Ram Memory module. The rest of the module is the Body)

When the protrusions of the spring clips are fully seated in the Side Notches of the Ram Memory module, the Ram Memory module is fully seated in the ram memory slot.

(Note*
The spring clip protrusion, and the Side Notch, are not a perfect fit.
A little leeway is allowed )

The Gateway LT2811u Netbook PC uses DDR3 Sdram ram memory, that operates at a maximum frequency rate of 1066MegaHertz.
(1066MHz)
It is PC2-8500 that is SO-DIMM.

The Maximum TOTAL Amount of ram memory is 1GB.
There is 1 ram memory slot.

Regards,
joecoolvette

[ Mega = Approximately 1 Million
Hertz = Cycles per Second

The above ram memory, can operate Up To 1066 Million Cycles per Second, frequency rate. ('Speed')

Dec 11, 2011 | Gateway PC Desktops

1 Answer

How do I connect this keyboard to the computer


Keyboards connect several ways. Older systems use a PS/2 connector (round) that plugs into the purple/gray jack on the back of the computer. The mouse plugs into the green jack next to it.
If you have a USB keyboard, it plugs into any USB slot.
PS/2 connections must be made with the computer off. USB connections work any time. If one slot doesn't work, try another.
If the keyboard doesn't work, try another.

Nov 17, 2011 | Unitech K2724U-B Keyboard PC Desktop

1 Answer

Model number 9131URF keyboard has stopped working. i have put in new batteries but no luck.


if this is a wireless keyboard then you will need to re-link the keyboard to the usb device. there might be a reset button on the bottom of the keyboard and the usb device for re-linking them together. to test if it has worked by opening notepad then type some keys. if that doesn't work then you will need to un-install and re-install the wireless usb keyboard.

Aug 24, 2011 | HP TouchSmart IQ770 PC Desktop

1 Answer

My keyboard constantly loses it use of the tab key. I also find that sometime I have to turn the number lock OFF for the numbers to be used in the keypad. Then all of a sudden its fine. Its as if I am...


Does the problem dissappear when a new keyboard is installed? Yuo see, the problem might not be with the keyboard at all. Virus attacks can do bizzare things with your keypresses. So get a good Antivirus software installed and update it regularly. Download Malicious Software Remover Tool from Microsoft for free and run it once.
Goto control panel > Accesibility features and see whether any of the features (such as sticky keys) is turned on. Turn them off. You might accidently turn on these features without knowing. For example, if you press Shift key 5 times, Sticky Keys feature will turn on.
If you think the problem is with the keyboard, try this. Minimize Excel if you are using it. Minimize any other software you are using. Tap on different keys of the keyboard (specially Tab, Shift, Ctrl and Alt keys) with some force. Now restore Excel window and try.

Aug 11, 2009 | PC Desktops

1 Answer

Keyboard not functioning properly - ple'se ple'se help


This keyboard doesn't work on another computer? This really sounds like the keyboard is malfunctioning.Since keyboards are so cheap nowadays, why not just get another..

Mar 23, 2009 | Acer Aspire 2100 (91.AB675.D02) PC Desktop

1 Answer

I spilled coffie on my logitech de novo keyboard.I turned it upside down and blew it out as good as i could but it still doesn,t work. any suggestions would be appresiated.


coffee??? did it have creme and sugar??

reason is the creme and sugar tends to stick the the plastic of the key board

i would just buy a new keyboard, but if you are hard up for money, then you could take it apart. and wash all the inside with hot water and soap. i hope none of the sugar or creme corroded some of the touch pad sensors. but washing it in soap and water(perferred more than luke warm water). wash all component and then air dry with a hair dryer or blown clean with compressed air and let sit around for a while you are looking about a days work.

so practically its better to buy another one, but then again, if you want to know how keyboard work this is your opportunity.

WASH ALL PLASTIC PIECES be careful not to break anything you might have to clean the touch pad sensor careful as they break easily if you dont what you are doing.

then you can reassemble all the pieces and see if it works. if it doesnt then the emprom chip probably got fried.


Good luck

Jun 20, 2008 | PC Desktops

1 Answer

I need to program my email key to look at my current outlook 2003,and not pick up a new version


The steps for configuring keyboard drivers in Windows XP are different than in other operating systems. Use the following steps if you have already downloaded and installed the latest HP keyboard driver for Windows XP. Step 1: Configure Internet and shortcut buttons
  1. Click Start , and then Control Panel .
  2. Click Printers and Other Hardware and then Keyboard or click Keyboard if you are in Classic view. The Keyboard Properties window appears.
  3. Click the Buttons tab. You will see a list of Internet and shortcut buttons.
  4. Double-click the button you want to configure (such as, CONNECT or Internet).
  5. Configure the button to open a Web page or software. The figure and table below explain how to use each field in the Configuration window.
  6. After you have made your changes to the button's configuration, click OK .
  7. On the Keyboard Properties window, click Apply .
  8. Repeat the previous steps for each button you want to configure.
  9. After you have configured the buttons, click OK on the Keyboard Properties window.

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1 Answer

Some of the buttons on my keyboard don't do what they're supposed to. For example: -When I press 'SHIFT' the songs playing on itunes or windows media player stop -When i press 'DELETE' a '\' comes up -When...


make sure that in control panel under keyboard the one seleceted is the us keyboard.
if it is the one then the issue is with ur keyboard..u will have to replace it

Mar 24, 2008 | PC Desktops

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