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Jam/ two lights on no paper in still behaving like jammed

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  • Anonymous Aug 05, 2008

    The power light and the paper jam light both are blinking.

    When I print, the PC flashes a message that says that the printer is not connected

    I shut power off. Then turn power on, and both lights resume blinking.

    There is no paper jam, no small piece of paper in machine, there is paper in the printer tray.

    The cartridge assembly goes to the far left of the printer and stays there.

    In the past 12 months, when the lights blink, I shut off then turn on the printer to make the blinking stop and then print. This happened quite often.

    William Chin


  • Coss May 11, 2010

    Which printer, and which lights?



    Not all printers use the same error code display.

×

1 Answer

Thank you for responding. I did manage to fix the problem. deskjet 960 HP. I did it by turning off the printer with the ink cartridges out Removed them- restarted printer. Then replaced cartidges. I di this two times in order for it to reset itself.

Posted on Jul 29, 2008

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2 Answers

4TH LIGHT FROM THE TOP KEEPS COMING ON LEXMARK E232


What this light sequence means that the printer has a paper jam.

When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.


How to clear Paper Jam

Press Continue button twice quickly to see the secondary error code.


To get the secondary error codes

When the Error light (!) and Continue button lights are both on, a secondary error has occurred.

When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.

Press and release Continue button twice quickly to display the secondary error code light sequence.


Press Continue button to resume printing once all the jammed pages are cleared from the paper path.

We recommend that you clear the entire paper path when a paper jam occurs.


To clear a paper jam:


1 If you are feeding paper from a tray, remove the tray, and then remove any jams.

2 Open the front cover and remove the print cartridge assembly.

NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.

3 Remove any jams in the area behind the print cartridge assembly.

4 Lift the flap at the front of the printer and remove any jams beneath the flap.

5 Open the rear exit and remove any jams.

6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.

NOTE: The printer reprints the pages that caused the paper jam.

Jun 30, 2011 | Lexmark E232 Laser Printer

1 Answer

What does the "heart beat" symbol/light mean?


I assume you mean the symbol that has a pair blackened circles and then a pulse up and then down below the starting line before returning to the starting line.

That is the paper jam symbol. If the continue light is on (steady) and the paper jam light is on, then you have a paper jam. Press Continue twice to see any secondary error message (this will show where the problem is).

See the manual for the list of the lights that show where the jam is occurring. Different groups of lights will be lit. The manual is available as a PDF at the bottom of this page: http://support.lexmark.com/index?locale=EN&page=product&userlocale=EN . An example: if the Continue, Toner Low and Paper Jam are all on, then the jam is in the fuser area under the print cartridge assembly. For a paper jam, even a small corner of torn paper could be in the mechanism.

In all cases, you should check the entire paper path. When you pull out any paper, grip it so that you can gently pull the sheet straight out. Remove all paper from the output tray. Then remove the paper tray if you are using it. Pull any paper from this area. Press down on the green duplex flap and remove any paper from there Reinsert the paper tray. Open the front door of the printer and remove the print cartridge assembly. Lift the green flap and remove any paper from the area. NOTE: the fuser and the fuser area may be hot. Open the rear exit door and remove any paper from that area. Use a flashlight to check for small pieces of paper that may be stuck. Once all the paper is removed, reinstall the print cartridge assembly and close all the doors. Press Continue to reset the printer.

The page that jammed may be reprinted.

I hope this helps.

Cindy Wells
(please note that frequent paper jams may be a sign of excess humidity in the paper. Put less paper in the tray at each refill and keep the remaining paper in a dry location. If the paper jam light is coming on when no paper jam is present, one or more of the paper jam sensors may be bad. Contact Lexmark for more information.)

Nov 30, 2010 | Lexmark E250dn Laser Printer

3 Answers

Hi my samsung clp 310 printer regularly jams paper halfway to completion. ....


Hi

Please look at the printer properties under Paper, you will see that the type of paper used can be chosen.

1. This apparently makes the printer behave differently when the default is not chosen.

For example, when I choose Thick Paper, the printer feeds the paper inside the printer much slower than when default is chosen. This, most likely, is done to prevent the paper from jamming up somewhere inside from feeding too quickly.

Therefore, if one is finding that their printer is constantly having a paper jam, changing the paper type may have positive results.

2. Heat maybe another source of paper jams. Although there is no paper jammed in the laser printer, the laser printer may stop printing due from overheating. Therefore, if heat is the culprit, changing the paper type may not work.

Hope this helps !

Jul 22, 2010 | Samsung CLP 315 Laser Printer

1 Answer

Middle light blinking message says paper


Look for any small rips of paper caught in a sensor back there. There are little "fingers" that the paper runs over and its all timed. if one of those sensors are jammed with something or sticky, error messages.

Sep 22, 2009 | HP DeskJet 550c InkJet Printer

2 Answers

Paper Jam lite is on ( no paper jam )


give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

May 28, 2009 | Brother HL-2040 Laser Printer

1 Answer

Paper jam won't clear


Check the far left side under the cover..Typically they have a photo sensor for cartridge positioning and if any pape gets jammed on the left side t will behave irratically.

May 07, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

Xante 1200, paper jam front. Red light is blinking without a paper jam.


PROBLEM: Paper Jam. XANTE 1200, Tabloid size, B&W, Printer —Red light blinking fast indicating paper jam upfront. If you checked everything, trays, ink cartridge etc., and see no paper jam anywhere, take the top cover off and look inside the (head) for the jammed paper! This printer is problem free. It has given us the best service for many years.
Michael J. Frangos, Baltimore, Md.

Feb 04, 2009 | Xante AW 1200 Laser Printer

1 Answer

Paper Jam light on, but no paper jam


A piece of paper torn from copy paper is caught around registration switch, exit switch or feedshift switch.
so check theme.

Jan 18, 2009 | Sharp AL 1631 Copier

1 Answer

Cannon copier pc940 paper jam


canon i960 -three flashing orange lights (paper jam error) but no paper is jammed. The print cartridge1.gif will not slide to center either-- I have tried to get the printer into service mode, but cannot get there because the orange lights never stop flashing.

Dec 06, 2007 | Cannon Canon i960 Photo Printer

2 Answers

My dell 1700n Laser Printer Paper Jam Light stays on


The sensor is stuck open or closed. It needs to move back and forth between the sensor. Check the paper path for the sensors.

Aug 29, 2007 | Dell 1700n Laser Printer

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