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I have a Panasonic NN-S961 microwave. It turns on when I open the door. When the door is closed it turns off. Otherwise it opperates normally.

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This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 02, 2008

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http://microwaveglasstrays.com/shop/panasonic-microwave-glass-turntable-plate-tray-f06014m00ap-p-156.html


And here is another link to that part from Sears Parts Direct:

http://www.searspartsdirect.com/partsdirect/part-number/Panasonic-Parts/Microwave-Parts/F06014M00AP/0022/568/Model-NNS961/0789/0123245?keySuffixId=NA&pathTaken=partSearch&pathRender=modelComponent&documentCompId=50019470&diagramPageId=00001&productTypeId=x&searchModelNumber=NNS961&subCompDesc=Cabinet%20parts&brandDesc=PANASONIC&modelDesc=MICROWAVE&blt=11


Just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information and items at the website indicated.

As you can see from the website, the tray has the following dimensions:

Glass tray measures approximately 16 1/2 inches in overall diameter.

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I hope that was helpful to you, good luck and take care.

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Due to the lethal voltages used and produced, I do not recommend that an inexperienced person work on these.

I would recommend that you contact your nearest Panasonic-authorized servicer. You can find one here.

We're happy to help and we appreciate your thoughtful rating of our answer.

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If it moves just a tiny bit when the door opens and then stops, that's normal.

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If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Any Panasonic parts not available locally can be had here: http://www.pasc.panasonic.com/epartr

We appreciate your thoughtful rating of our answer.

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