Question about Frigidaire Microwave Ovens

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New Frigidaire Microwave fan and turntable run constantly, will not cook.

As soon as I plugged in the newly installed microwave, the interior light, turntable, and fan started running. It is NOT heating... only those things are running... pressing stop does nothing. You can set it to time cook, or beverage cook, or popcorn, but the start button does nothing. Surface lights and exhaust fan (from under the unit) work fine.

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  • Anonymous Mar 12, 2014

    Just installed. Hope this helps some

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  • Frigidaire Master
  • 8,858 Answers

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

If you don't have warranty coverage for some reason:

This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 02, 2008

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See this helpful text file.

If the inside light, turntable, and internal cooling fan DO all come on when you try to cook, but it does not cook, then you have a bad relay or connection on the control circuit board, which we can repair for $39.95. Details here.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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You can download GE owner's manuals and installation instructions here.
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I recommend that you bookmark that link to your favorites. We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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My two year old Frigidaire Microwave suddenly stopped cooking. All of the buttons work. The lights, the fan, the timer, and even the cooking timer operate. It's just that the light goes on and the timer...


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If the plug seems to be right, but still not
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We have a similar problem! It sounds like a problem with the microswitch inside the unit that the door is suppose to engage when closed. If not engaged properly, it will not cook. We had the switch replaced last March but it has started acting up again. We can press in on the door and/or lift it slightly and it will cook. Try putting time on the counter and hit start. It the word "cook" appears then try moving the door slightly and see if the turntable starts turning. If not, then you may have a more serious problem. Good luck!

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Trust me, many microwaves have done this.

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