Question about Kenmore 62622 Microwave Oven

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Kenmore Galaxy Microwave Hood Combo Model 72180002400

We turn it on the clock works, the timer works it runs but is not heating up. It is approx 3 yrs old can you help please
email address mysuzz@gmail.com

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  • Kenmore Master
  • 8,973 Answers

Do the inside light and turntable come on when you try to cook?

Is it making any unusual noise or is it louder or quieter than normal?

Do you have the model number?

Posted on Aug 02, 2008

  • serg1359 Oct 20, 2010

    I have the same problem, light and turn table do come on when trying to cook.
    Noise seems to be a little louder than normal.
    My model number is 721.62622

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MicrowaveSvc
  • 8973 Answers

SOURCE: Kenmore Galaxy Microwave Hood Combo Model 72180002400

Since it sounds louder than before, it is probably a bad high voltage diode or magnetron.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
http://www.gallawa.com/microtech/mag_test.html

Sears may send you a magnetron to install yourself since it's under warranty. For that or warranty service, contact Sears at http://www.sears.com.

You can save about $75 by taking it to the shop yourself, as opposed to an in-home service call.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 08, 2008

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  • 2 Answers

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Posted on Jan 02, 2017

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Kenmore Galaxy Microwave Hood Combo Model 72180002400


Since it sounds louder than before, it is probably a bad high voltage diode or magnetron.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html
http://www.gallawa.com/microtech/mag_test.html

Sears may send you a magnetron to install yourself since it's under warranty. For that or warranty service, contact Sears at http://www.sears.com.

You can save about $75 by taking it to the shop yourself, as opposed to an in-home service call.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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