Question about Philips GoGear SA178 MP3 Player

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KEEPS CUTTING OFF

I let my little sister use my philips gogear sa178 mp3 player. She called me the next day to say that when she cuts it on, it cuts back off. I went to see what she was talking about. When you cut the player on the philips and gogear screen comes on then it custs off. Tried to charge it up but it will charge for about 1 min then it stops as if it's fully charged. Not sure what is wrong because it worked perfectly fine before I let her use it. I don't have the disk that comes with it. I'm afraid to plug it into my computer in fear that it possibly has a virus. Does anyone have any suggestions in regards to what may be wrong with it.

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It doesn;t have a virus. She plugged it into a computer that is running Windows Media Player 11, and now the player is toast. WMP 11 replaces a key system file in GoGear HDD models and some early SA models - like SA178.

Connect your mp3 player to the computer.
Open the Philips Device Manager
Run the Repair function.
If the Device Manager does not recognize the player, connect the player to the computer (while the player is in the OFF position) while holding in the volume + button. Continue holding the vol + button for 5-15 seconds until a window pops up on the computer screen that says Found New Hardware Wizard. Follow the directions and it will lead you to do a Repair in the Philips Device Manager.

If this strategy doesn't work, your player is screwed. Call Philips and find out how to get an in-warranty replacement (or take it back to the store).

-Tha Mp3 Doctor

Posted on Jan 03, 2009

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No funciona mi mp3 Philips GoGear SA178


Go to: (Va a:)
www.usasupport.philips.com - click on Espanol
Enter your model number (Entra su numero de modelo)
On the next page, click on your exact model number without the "B" on the end
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En Ingles:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Jan 09, 2008 | Philips GoGear SA178 MP3 Player

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