Question about Philips GoGear SA178 MP3 Player
I let my little sister use my philips gogear sa178 mp3 player. She called me the next day to say that when she cuts it on, it cuts back off. I went to see what she was talking about. When you cut the player on the philips and gogear screen comes on then it custs off. Tried to charge it up but it will charge for about 1 min then it stops as if it's fully charged. Not sure what is wrong because it worked perfectly fine before I let her use it. I don't have the disk that comes with it. I'm afraid to plug it into my computer in fear that it possibly has a virus. Does anyone have any suggestions in regards to what may be wrong with it.
It doesn;t have a virus. She plugged it into a computer that is running Windows Media Player 11, and now the player is toast. WMP 11 replaces a key system file in GoGear HDD models and some early SA models - like SA178.
Connect your mp3 player to the computer.
Open the Philips Device Manager
Run the Repair function.
If the Device Manager does not recognize the player, connect the player to the computer (while the player is in the OFF position) while holding in the volume + button. Continue holding the vol + button for 5-15 seconds until a window pops up on the computer screen that says Found New Hardware Wizard. Follow the directions and it will lead you to do a Repair in the Philips Device Manager.
If this strategy doesn't work, your player is screwed. Call Philips and find out how to get an in-warranty replacement (or take it back to the store).
-Tha Mp3 Doctor
Posted on Jan 03, 2009
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