An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert that has over 500 points.
An expert whose answer got voted for 20 times.
Re: Shuts off when i try to zoom.....
Unfortunately it does sound like there is sand in it,you maybe able to remove it first I would try a vacuum on low settings.Then if that doesn't work if you are really good with small parts you maybe able to take it apart to remove the sand.It would more then likely be more expensive to get it repaired then to just replace.Hopefully my tips will help.
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you have some skills, you can open the camera and cline your zoom lens with toothbrush and compressed air. Try to separate zoom lens from the electric motor. usually is 2 or 3 screws. You will see a lot of sand inside the camera and lens. And next time when you will go to the beach, you will take more care about your camera.
Solution 2, and more easy is to buy another zoom lens from ebay.Or another camera same model with broken LCD or other technical problem than zoom lens.
I brought my cybershot 7.2 to the beach, and stupid me did not have it in a proper camera case, and I am sure that a grain or two of sand got into the zoom lens. I used a sewing needle to no avail to try to probe this out, and in the end all I did was use my fingernail to help pull the zoom lens out, when turning the camera on, this worked perfectly after a few try's and the camera is now functioning as good as new.
The grain(s) of sand were obviously preventing the motor from opening the zoom lens.
I had the same exact problem. When the camera turns on and then lens extends, hold the lens out while the camera shuts off. Then sort of move it around a bit. I did this and when I turned it on, it was fixed. I guess something was jammed in the lens.
The problem your having is that sand and/or dirt gets in the lens mechanism of the camera. When the little cog inside gets sand in it, it prevents it from moving. It is what causes 95 percent of all lens errors. The other 5 are when the retaining pins get misaligned and don't go back in the holes. Mis aligned pins happen alot of times when you drop it with the lens extended, so let's go with the easy one first.
Take an air compressor (or borrow a friends) and put the nozzle up to the space in between the lens and and the camera. Blow it out real good. It may take a couple of tries, but it should free it up.
Let me know if that helped, and feel free to rate my answer.
Hey jennbrady24, What is most likely causing the lens error is that something is obstructing the movement of the lens (i.e. sand). I would first try removing the batteries and the memory card and waiting at least 2 minutes and then reinserting them. If this doesn't work I would then try blowing compressed air into the lens to try and dislodge whatever is causing the lens to stop moving. If this doesn't work I would try placing the camera on a flat surface with the lens pointed upwards, then press and hold the shutter button while you turn the camera on. If none of these options work I would have it looked at by an authorized service technician. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
Lens errors, must be fixed by a camera repair shop. They are usually caused by impact of the lens with an object or sand from a beach. Repair estimates range from $50 to $100. Get a new camera if it is closer to $100. Suggest a internal zoom lens like the Fuji Z10fd.
Hi, ' Sand generally has no effect on the electronic side of the camera, however it will definitely can cause problems with the mechanical aspect of the camera such as the zoom lens. this can be removed with a can of compressed air.
Suntan lotion likewise should not be any problem except for smudges on the housing/casing and especially bad for the lens. Additionally, the lotion would help the sand adhere to crevices and nooks of the camera. Wiping should get you just fine.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Make sure to use good NiMH batteries.
Another possiblity is a problem with the card. Borrow a card and see if it has any effect. check to see that the pins in the card slot are all aligned, none out of place. check that the card door and the battery door close firmly, with some pressure. The camera can shut down when it has a problem detecting that the doors are closed.
When it does turn on, play with the zoom without taking pictures, zoom in and out, if during zoom the camera shuts down then you might have a lens problem, something is malfunctioning in the lens mechanism and the camera shuts down to prevent damage.