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We got a 3d crystal block flash music castle No.9020A for Christmas.There was broken pieces..One was a small piece that holds the flag and also a flag was broken.Also the base that holds the screws for tgebattery compartment was broken so doesn't hold the screws in.We had to duct tape it.Very cheap and shoddy workmanship for the price they cost.There is no address to contact them to let them know so they could send replacement parts..
If you can see a four digit code on each piece, the second number tells you in what part of the puzzle the piece should be. Example: All pieces with second number a three should be in the same "part" or area. Then You should take the two last numbers from the code and minus the first number, example 13-6=7 then this piece is the seventh piece in the third module. You will get for all modules pieces with numbers from 1 to 30 after some calculation. Put the pieces in order smallest most under and bigger higher up. And start with "module" 1.
This was at least how the puzzle should be assembled. I hope this helped you!!!
If the purchase is recent and you still have the receipt, see if Hobby Lobby will allow you to exchange the puzzle for an identical item. If this isn't an option, you can try seeing if the box came with any manufacturer details and write/call/email them to see if they can mail you the piece.
Q: I have a missing puzzle piece. How can I get a replacement puzzle?
A: The Charles Wysocki Gallery does not make the puzzles. We buy them from Hasbro. Please visit Hasbro's website at www.hasbro.com and click on their customer service link for help with missing puzzle pieces.
I bought tge same puzzle (I think) from a fleemarket yesterday! It was very old and had been there for a long time I think, but the box was unopened!! In it all instructions were in all other languages but not in english. But I know some German so I managed to understand! The thing with the puzzle is to try yourself first how You think it is supposed to be. But in the intstructions there is given a hint with "mirror text" if You can not get started. Here I give You the hint: If it is the same puzzle, You can see a four digit code on each piece. The second number tells You in what part of the puzzle the piece should be. Example: All pieces with second number a three should be in the same "part" or area. Then You should take the two last numbers from the code and minus the first number, example 13-6=7 then this piece is the seventh piece in the third module. You will get for all modules pieces with numbers from 1 to 30 after some calculation. Put the pieces in order smallest most under and bigger higher up. And start with "module" 1. This was at least how my puzzle should be assemblied. I hope this helped You!!!
Puzzle 5 -- Answer is Ten Times 10
Puzzle 18 -- Move Top far Right Match to Left of the Dust-- Move Middle Match slightly Left to make the Handle.
Puzzle 23-- Empty 8 (Litre Pitcher) into 5 (L.P) Empty 5 (L.P) into
3(L.P) then empty 3 (LP) into 8 (L.P) then 5 (L.P) into
3(L.P) then 8(L.P) into 5 then 5 (L.P) into 3.(Litre P.)
Pour contents from the 3 (L.Pitcher) into 8(L.P) You
will have 4 Litres in two of the Pitchers.
Puzzle 27 -- Bickering Brothers -- Sit them clockwise from the top
as follows -- 1-- 3-- 6 -- 4 -- 2-- 5 -- .
Puzzle 28-- Find the Dot. Bottom Point on the Right.
Puzzle 36-- Only 1 as the mouse you bought was a MALE
Puzzle 37-- Brother & Sister-- They were Twins Age--- 6 (SIX)
Puzzles 38 - 41 -112-- are all quite easy, just play around you will get the Answers.
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