Question about TruTech TT320

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Trutech t600 d dvd player

I have this dvd player but no manual. The picture is fine but I have no sound. Please help

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  • Annecook Jul 29, 2008

    I actually live overseas in Bermuda so not sure Target would actually help but I will try and contact them on line and see - thanks!

  • Anonymous Oct 21, 2008

    i'm having the same problem, at first it was fine. But now unless the sound is all the way up on my tv you can't hear it!

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I more then likely have the same dvd player. the sound was going out and it was making a funny noise so i took the dvdplayer apart and found that the dvd stabalizer is slightly magnatized to hold the dvd in place. well it doesnt always center properly. so i leave it on long enough to get the disk speed right and i take it off and bam sound. when it spins wrong i dont think it allows the laser to read the sound might be wrong but it worked for me. jboognast hopes it works for u.

Posted on May 22, 2009

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Target seems to handle the product line. You will have to contact their customer service center. Give them the model number and see how they can get you the information.

There is several complaints about the product line on a Google search. If you don't get results it wouldn't hurt to file a complaint on ripoffreport.com.

Posted on Jul 29, 2008

  • Tim Babcock
    Tim Babcock Jul 29, 2008

    You can try this number



    18004400680

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Posted on Jan 02, 2017

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Only a temporary solution....
Target sells a scam with their Trutech brand, this entire line deserves a recall, nobody is getting support or refunds. NOTHING. Target deserves a class action suit against them.
In the time-being, your DVD player probably still can play movies, just that the drawer gets stuck. What is happening is, the mechanism that raises the DVD to be scanned when the disc is in doesn't lower properly so when the drawer is supposed to eject, it is held back. You can manually eject this.
The cheap flip-down door is flexible so when you press the center of it, the outside edges become bowed and can be pulled down with a fingernail. Under the drawer (you may need some light to see for the first time), about 1/2" from the left inside, there is a black plastic wheel. Using a paperclip, you can catch the "teeth" on this wheel and turn it counter-clockwise (from left to right) and this will lower the mechanism and likely your tray will automatically eject.
You might be surprised that after this, your tray will open and close fine consecutively by hitting the eject button. But keep in mind, the problem is the mechanism that raises the DVD to be read is what holds back the eject from working.
Do yourself a favor and scream at Target. Make yourself heard, everyone is having problems with this line.

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