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Mypoor laptop When I turn on my laptop, it gives me a blank screen after the vaio symbol and it says, "a disk read error occured" and under that it says Press ctrl alt del to restart. it doesnt go any further than that what do i need to do?

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Dear rahrah1815,

It appears that what you have is a bad hard drive. First make sure your hard drive has not come loose from the inside. In the Vaio it may be possible for the 2.5 Hd to come lose, usually tehre is a small door with hwo screws in the back that houses the Hard Disk. With the laptop turned off, open the hatch and push the hard drive gently. Then turn it on. If that is not the problem then youmy have to insert your recovery CD and go through the process of reinstalling your OS.

Good luck!

Posted on Jul 28, 2008

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