Question about HTC TyTN Smartphone

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Unresponsive htc tytyn touch screen

Hi ,
my tytyn 2 touch does not seem to repond to taps
i have tried soft reset , hard reset , removed the battery and replaced , did a clear storage ... went through clibration several times ... seems to recognnise the stylus when calibrating then just goes into calibration mode over and over ... maybe software issues ... i have tried all the suggestions , nothing works ... phone only 4 months old.
btw , i have removed the screen protector and cleaned the screen ... heeeeeelllllppppp !!!!!!!

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  • jpondman Aug 28, 2008

    My screen is unresponsive most times and inaccurately responds to stylus taps when it does work. So using the stylus is quite frustrating. I keep cleaning the screen apart from that , i don't know what to do.

  • Anonymous Feb 17, 2009

    I ahve the same problem too!

  • Sir Smoooth May 19, 2009

    hey, I'm having a similar problem. I was using my htc tilt while i was in the bath but I was very careful not to get it wet. Now the touch screen doesn't work. I can't do the screen alignment or anything. The phone works fine if I'm not trying to use the touch screen. I'm wondering if anyone else has ever had this problem or if anyone knows what I can do to get the screen working again. Any help/info would be greatly appreciated.

    Adam

×

1 Answer

I had the same problem, it turned out to be dust caught just under the plastic at the edge of the screen, a finger nail got it out or you could be fery careful and use a sharp flat knife. hope that helps,

Posted on Aug 27, 2008

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Occasionally, you may need to reset your device. A normal (or soft) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost.
You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings — the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile software and other pre-installed programs will remain.
To perform a soft reset
Use the stylus to press the RESET button found on the lower left side of your device. Your device restarts and displays the Today screen.
htc_artemis_%28p3300%29_hard_reset_soft_reset_.jpg

To perform a hard reset
htc_artemis_%28p3300%29_hard_reset_soft_reset_1_.jpg
  1. Press and hold the Left SOFT KEY and the Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the lower left side of your device.
  2. Release the stylus, but continue pressing the two soft key buttons. Release them only when you see the following message on your device screen: “Press Send to restore manufacturer default, or press other keys to cancel.“
  3. Press on your device. Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.

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