my tytyn 2 touch does not seem to repond to taps
i have tried soft reset , hard reset , removed the battery and replaced , did a clear storage ... went through clibration several times ... seems to recognnise the stylus when calibrating then just goes into calibration mode over and over ... maybe software issues ... i have tried all the suggestions , nothing works ... phone only 4 months old.
btw , i have removed the screen protector and cleaned the screen ... heeeeeelllllppppp !!!!!!!
I had the same problem, it turned out to be dust caught just under the plastic at the edge of the screen, a finger nail got it out or you could be fery careful and use a sharp flat knife. hope that helps,
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Hi How yo perform the hard reset? the rear button is just a soft reset. Well, you can open it removing the 6 gray ruber cap covering the bolts in the back cover. Under those caps you ll find 6 star bolt heads covered with a white seals, remove the seal, unscrew the bolts an open the phone inserting in the line your thumb nail or similar tool. you ll find the battery attached with 3 wires. this connect and reconect it.
Occasionally, you may need to reset your device. A normal (or soft) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost. You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings — the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile software and other pre-installed programs will remain. To perform a soft reset • Use the stylus to press the RESET button found on the lower left side of your device. Your device restarts and displays the Today screen.
To perform a hard reset
Press and hold the Left SOFT KEY and the Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the lower left side of your device.
Release the stylus, but continue pressing the two soft key buttons. Release them only when you see the following message on your device screen: “Press Send to restore manufacturer default, or press other keys to cancel.“
Press on your device. Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
Its time to take it in for service. Touch screen needs to checked. There is nothing much you can do apart from what you have done on your own. It requires special tools to open.
I suspect the Touch screen has to be recalibrated.
If a soft reset does not fix it, Try a full hard reset: Soft reset: Use the stylus to lightly press and hold the RESET button on the bottom of your device. Hard reset: Press and hold the Left SOFT
KEY and Right SOFT KEY, and at the same time, use the stylus to press
the RESET button at the bottom of your device. You will be presented
with a menu saying 'press R to reset, X to exit', if you press R Your device will be set back to factory default settings.
(The L/R soft keys are the "- -" keys just above the start and OK buttons)
Another Option if one of the SOFT KEY's is bad: START/SETTINGS/SYSTEM (tab)/CLEAR STORAGE.