I just had to return the cartridges I just purchased. I thought it was the ink. It was not I just put the new in and still it is not printing. I tried to callibrate it also cleaned printhead and still is not printing.
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Sometimes one gets a cartridge that has a defective chip and cannot be recognized by the printer. Return the cartridge where you purchased it and get a new one. If the new one is not recognized, you will need to have the printer serviced or replaced.
Take the color cartridge back out then put back in making sure to fully seat it. Also, you could have an old cartidge where the ink has dried. Also after replacing ink you need to calibrate the head via the printer utility program. Speaking of that after you have reseated the cartridge open the utility and see if it has something that says "Clean Head" or something to that effect. If none of that works then return the cartridge where you purchased and get a defective return for replacement.
Just remove the new 2 cartridges and rub the print head in a plain paper with isopropyl alcohol until ink flows, and then return the ink cartridges and run the print nozzle for 2-3 times. After that, try to print again.
From doing my research, I have found that the 50C Error message comes from the cartridge, usually if it has been refilled. If this cartridge is new, please return it to the place of purchase for a new one or a refund.
Here's what happens when you refill the Dell Series 2 ink cartridges. There is a sensor in them that cannot be reset.
Dell ink cartridges can only be purchased at Staples, Walmart or Dell's website.
Dell ink cartridges have a sensor that reports the ink level as low
once it reaches a certain level. The sensor can not be reset. If you
refill an ink cartridge that previously reported low ink, it may print
fine, but the sensor will always report low ink. Buying or replacing
ink cartridges with new Dell cartridges will resolve the low ink
Dell discourages ink refills. Refilling ink may lead to print
quality problems, and even eventual hardware problems.
if u have not refilled ur cartridge and u still get this error i suggest u buy a new cartridge.....
My first thought would be that you purchased a defective cartridge. It happens sometimes. Return it to the retailer for exchange and they in turn will return it to their supplier. If the printer still thinks the cartridge is missing or empty, something has failed in the printer. You can decide what to do with the printer at that time.
I have the same problem. At first I thought the printhead clogged but dipping it in solvent did not work. I guess the only thing we could do is to buy a new print head, but at the cost it's going at, we might as well get a new printer. Other than that try sent a RMA.