The other day, on a hike, our camera fell on the dirt from maybe a foot height. There is a superficial ding on the corner but the camera has not turned on since. Is there anything that can be done in order to fix or is the camera gone for good? It wasn't so hard of a fall, I was actually pretty shocked that it wouldn't turn back on in comparison with the other electronics i've dropped in my time.
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Re: Camera dropped and won't turn on
What does the screen say when you turn it on? Does it say errror 31? If so you have to take the camera apart and set the lens barrell on the track. It is not difficult to do but time consuming. I have done several of these and you are going to need small philips and straight screw drivers. Just go slow and it will all go well if you need help let me know.
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It is defect and it will be cheaper to buy a new camera, then bring it to a repair shop. Worst scenario. Perhaps something came lose. When it won't start after you removed and replaced the battery. I can't change that one.
But there is little hope it is worth bringing it to a repair shop. Perhaps the find a lose contact and repair this for 100 or 150 dollar, it still is a used camera that fell and can show the next defect in a few days or weeks. My advice is to start saving up for a new camera. Sorry.
The lens may be out of position, or there could be dirt/dust in the lens mechanism. You could try some of the following suggestions:
1: Switch on the camera while you hold the shutter button and connect it to the AC adapter or to the USB cable at the same time.
2: Now by default the lens should get properly aligned if not try to twist them slightly by holding down the camera lens with soft hands.
3: Just push and pull the lens slightly as it extends automatically.
4: Now when the lens is in the hard surface power on your camera.
5: Try to hit the camera softly beside the lens which might solve the issue.
Things to check first for a camera that won't turn on, or works intermittently are the battery contact points, ensuring that they're clean, and making good contact with the battery. Troubleshooting tips on other things that need to be checked may be seen here. These tips won't work for every case, but they're worth a try.
Over time it should dry. Chance of moisture in other parts of camera? Suggest removing batteries and not using at all until you are sure no moisture inside that could cause electrical damage. My Powershot fell in a river while hiking and simply let it dry out over a few weeks. The screen has internal blemishes, but that doesn't affect the photographs.
Sadly there is no other way to fix it, other than you taking the risk of trying it yourself, but that requires a knowledge of camera mechanics and the necessary tools. If I were you I would trust this to the technicians.
No point-and-shoot consumer camera is worth fixing due to user error or accident. Best bet would be to buy another one or see if you can get Canon to replace the camera. Don't tell them you dropped it and hope for the best.
That usually occurs after the camera has been dropped or dirt is stuck inside the moving parts. I have had this on two cameras; one was filled with dirt, and eventually started working again. If you can try to clean it while it is fully extended and retracted you may be able to get away with a simple fix. Cleaning it in one position may be impossible.
My other camera was dropped into dirt (with a lot of force...fell on it). After trying to clean it with the above method I was able to get it to finally work. The clicking you hear is the zoom mechanism binding on 'something', which is either dirt or a bent or broken part inside. After a few seconds it will shut off to prevent causing further damage.