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Windows doesn't recognize my maxtor 500gb ata hard drive on a gateway computer

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See if it works on another PC if it dosn't then ya drive is faulty, if it does ya have a PC problem.

Posted on Jul 28, 2008

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4d1abc1.gif
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REPLACE HARD DISK


Just check with the manufacturer's manual for motherboard. If it is a new BIOS then it will support this.

Regards,
Abhay.

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I am trying to install a Maxtor Basics 500GB External Desktop Hard Drive and cannot see the drive on my PC. I'm assuming it is not installed. I operate a Windowss XP Platform. Help!


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I have a maxtor 6L080M0 hard drive that has crashed The return code is 7 Is there any way to fix this problem.


If the following determines you have hard drive failure then you may have to purchase a new HD. Follow what is recommended from the manufacturer below. READ EVERYTHING.

According to Seagate the makers of Maxtor, you have a DiamondMax 10 (6L080M0). See below or click here

My internal hard drive may be defective, how can I test it?

Question

My internal hard disk drive may be defective, how can I test it?

How can I determine if the problem is with my system or with the hard drive?

It is necessary to run the SeaTools, SeaTools Enterprise, or SCSIMax diagnostic before contacting Technical Support 1.800.SEAGATE (1.800.732.4283) on an internal drive that may be defective.

Answer
For Seagate or Maxtor (or Quantum) ATA drives:

If this is a Seagate or Maxtor (or Quantum) ATA or SATA drive, please download the SeaTools for DOS diagnostic to test it. If the drive is failing, the tests in SeaTools for DOS will indicate as such.

If the BIOS does not recognize the drive or the drive does not spin please reference Answer ID: 48

The operating system will not recognize a drive that is not formatted and partitioned. If you need help with formatting:

  • Windows 9x and ME reference Answer ID: 3076
  • Windows 2000 Answer ID: 880
  • Windows XP Answer ID: 3361
  • Windows Vista Answer ID: 3844
  • Macintosh Answer ID: 492


    For Seagate SCSI drives:
    Please download the SeaTools Enterprise Edition diagnostic.

    For Maxtor (or Quantum) SCSI drives:
    Please download the SCSIMax diagnostic.

    SeaTools, SeaTools Enterprise, and SCSIMax will test your S.M.A.R.T-compliant ATA, SATA, or SCSI disk drive for media defects, perform a read test, physical head test and ensure the hard drive is functioning correctly.

    If all the tests pass (no trouble found), the problem remains elsewhere in your system. Reconfirm all settings for hard drive jumpers, cables, and ATA, SATA, or SCSI controllers, and disk operating system. Consult your host controller documentation or system manufacturer for assistance with SCSI termination or ATA / SATA controller capabilities.




  • Jul 04, 2008 | Computers & Internet

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