Question about Dell 962 Photo All-In-One InkJet Printer

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Power cord for my Dell 962 all-in-one printer

I've got a dell 962 AIO printer, Minus the power cord. I called dell and had them send me a power cord but it still isn't what I need. I believe I'm still missing part of the connection that the cord would plug into. There's only one spot where this cord would go into and it's definitely missing some kind of cartridge shaped adapter that the power cord would plug into. Does anyone know what I'm talking about?

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  • 2 more comments 
  • basemmel99 Nov 03, 2008

    We moved and lost the power cord adapter cartridge that fits into the back of my Dell 962 series all-in-one printer. Obviously can't plug into my computer w/out it- I have the actual cord but not the adapter. Does anyone know where I can just purchase the adapter?

  • bimblum Nov 11, 2008

    I have the same problem that basemmel99, I'm missing the powercord adapter cartridge. This is the piece that the power corder plugs into that inserts into the back of the printer. Can't use the power cord without it. Dell has discontinued production of this piece and I can't get it through them. Can you help?

  • Anonymous Feb 26, 2009

    lost power adapter and cord for the dell 962 all in one printer where can i get one?

  • moimawa May 11, 2010

    I am missing my Dell 962 All-in-one Printer Power Cord Connector. It is somewhere in my house but I could not find it. I would be glad to purchase one as soon as I know you have some.

    Thank you,



    Moi Mawa

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  • Dell Master
  • 1,056 Answers

Yes, it's an AC adapter.
Very similar to a power converter for a laptop

I had one of these printers before (I replaced it with a 966)
I don't have the part # but if you contact Dell they should be able to find and provide you with it.

Posted on Jul 29, 2008

  • Coss Nov 11, 2008

    If you know the voltage, and amperage (these are both VERY important) you might be able to go to a place like Radio Shack and find a universal power supply that will work.



    It is extremely important that you match voltage and amperage exactly for the printer, or you will burn out the electronics. Under voltage and amperage can be equally harmful. So it if says 12.1 volts, and 1.2 amps (these are just examples, not the real numbers for that printer) that's what you must use.

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Posted on Jan 02, 2017

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