Question about Sony Cyber-shot DSC-W50 Digital Camera

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Camera not sataying charged

I fully charge the battery, then put it in the camera and it drains the battery even when turned off. It seems like it is still on because the green light around the power button flahes until it kills the battery.

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  • stacytwo Jul 29, 2008

    The camera is brand new. So it is in the factory setting and the battery is new. So now what, return the camera?

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Since the camera is brand new, return it. This model has a short which causes the light to flash showing an "error" state. Again, if new, return it.

Posted on Aug 01, 2008

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Hey stacytwo,
I would try cleaning the battery contacts first with a cotton swab, and if this doesn't work I would try initializing the camera back to its factory default settings as described on page 53 of your camera manual. If these options don't work I would try purchasing a new battery. I have included a link to a PDF download of your camera manual in case you need it. I hope this helps!

Sincerely,
Allan
Go Ahead. Use Us.

Posted on Jul 29, 2008

  • Allan Noyes
    Allan Noyes Jul 29, 2008

    Hey stacytwo,

    Here’s the link to the camera manual. I forgot to include it.



    http://esupport.sony.com/US/perl/model-d...



    Sincerely,

    Allan

    Go Ahead. Use Us.



  • Allan Noyes
    Allan Noyes Jul 29, 2008

    Hey stacytwo,

    I'm sorry you felt my solution was inappropriate, but your posting said nothing about the camera being brand new and my suggestions are what the manufacturer suggests to do for the described issue. If your camera is brand new then I would definitely suggest you return or exchange the camera with the retailer you purchased it from.



    Sincerely,

    Allan

    Go Ahead. Use Us.



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