Question about Canon Cameras

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AFTER GETTING ADDRESS IN ELK GROVE IL,MAILED CAMERA TO SERVICE CENTER FOR REPAIR UNDER WARRANTY,MAILED 4-11-2008,STILL HAVE NOT RECEIVED MY CAMERA BACK.WHAT DO I DO NOW,MARCI GOODMAN,3954 MISER STATION RD. LOUISVILLE,TN. 37777,OR,P.O. BOX 6927 MARYVILLE,TN. 37802,865-680-2605

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Call Canon's Customer Care Center at 1-800-828-4040.

Posted on Jul 29, 2008

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Canon powershot a95 ccd broken ask for service office location in san francisco


Hi!

The nearest service center in San Francisco is
Canon Factory Service Center
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630-250-6500
Hours of Operation: 9:00AM to 4:30PM CST, M-F

Jun 03, 2010 | Cameras

1 Answer

I am having CANON Camera SURE SHOT 80 Tele. Whenever i start camera there is one msg which only shows H and stop working further. What can i do now..


There are two conditions under which a blinking "H" will appear in the
LCD panel: (1) when the film has been loaded incorrectly or (2) when the
camera's self-test process detects an internal malfunction. If a
blinking "H" indication appears, perform the following operations in
attempt to resolve the situation:

1. Rewind and remove the film using the rewind button, then remove the
battery to clear the memory.

2. Clean the contacts at the base of the battery compartment with a
clean pencil eraser to ensure proper contact between the camera and
battery.

3. Replace the battery, power the camera back up and operate it as if
it had film loaded, pressing the shutter release.

If the "H" display stops blinking, the problem is corrected and you can
continue using the camera normally. If the blinking does not stop, or
if it subsequently returns, the camera should be examined by an
authorized Canon service facility.

For factory service, please forward your camera to the Factory Service
Center shown below. When shipping your camera, please be sure to remove
the film (if possible) and batteries. You are not required to send any
accessories or manuals when shipping the camera. Be sure to include
your name, street address (no P.O. boxes, please), telephone number, and
a letter describing the issue with the product. If it has been less
than one year since the camera was purchased, we ask that you also
include proof of warranty in the form of a copy of your sales receipt.

As we do not provide RMA numbers for service, we suggest using a
traceable and insurable service (i.e. UPS, Federal Express, Priority
Mail) to ship your camera. Please package the camera very securely in a
sturdy shipping box to prevent damage during shipment.

Please send your camera to the following Factory Service Center:

Canon Factory Service
1440 Chase Ave.
Elk Grove Village, IL 60007

Telephone: (800) 828-4040
Business Hours: Monday - Friday 8:00 a.m. - 12:00 midnight ET, and
Saturday 10:00 a.m. - 8:00 p.m. ET (excluding holidays)

Upon arrival at the Factory Service Center, your camera will be logged
in to our repair database and assigned a repair number. Next, the
camera will be examined and you will be advised of the findings. If the
required repairs are covered by the warranty, the repairs will begin
immediately. When the repairs are complete, the camera will be shipped
back to you via Federal Express or UPS.

The length of time for the repair will be dependent upon the nature of
the repair and availability of parts, if needed. Usually, warranted
repairs are completed within approximately ten to fourteen business days
of the camera's arrival at the Factory Service Center. Please be
assured that your camera will be returned as soon as possible. We
appreciate your patience and understanding in this matter.

All decisions regarding warranty coverage are made by the Factory
Service Center at the time of repair. If the repair entails something
that is not covered in warranty, or if the camera is out of warranty, a
written estimate will be sent to you at the address that you have
provided. The repairs to your camera will not begin until you approve
this estimate and make payment arrangements. If, after receiving the
estimate, you do not wish to have the camera repaired, please inform the
Factory Service Center of your decision as soon as possible. If you
decline the estimate, the camera will be shipped back to you
un-repaired.

Once you have confirmed with your shipper that the camera has been
delivered, you are more than welcome to contact us for repair updates.
Please include your name, address, and telephone number, as well as the
serial number of the camera, in all repair status inquiries. If you
prefer to contact us by phone, please see the above contact information.

Please note that our U.S. Factory Service Centers are unable to accept
packages from or return equipment to addresses outside the United
States.


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Sep 15, 2009 | Canon Sure Shot 80 Tele/Date 35mm Point...

1 Answer

Address for repair place


Canon Factory Service Center
1440 Chase Ave.
Elk Grove Village, IL 60007

Include your contact info (name, email address, street address, phone number), serial # on the same letter, description of problem, copy of receipt if within the one year warranty period, no batteries, no memory card.

Total turn around time around 2-3 weeks usually.

Hope this helps!

Mar 21, 2008 | Canon PowerShot S2 IS Digital Camera

2 Answers

Panasonic TZ1 flash problems!!


Panasonic knows about this and can fix it. It involves replacing a circuit board. I sent them my camera (Elk Grove Village, IL repair facility) at the beginning of Dec with a letter giving six web sites reporting the problem and asking them to fix it free of charge. I don't think the camera was on warranty, but I received it back, fixed, and with no charge, in about a week. Panasonic really came through on this and there is clearly no fix other than this one... except to stop trying to take flash pictures.

Jul 30, 2007 | Panasonic Lumix DMC-TZ1 Digital Camera

1 Answer

Canon Sure Shot Z155


I contacted Canon Tech Support and received the following info. There are two conditions under which a blinking "H" will appear in the LCD panel: (1) when the film has been loaded incorrectly or (2) when the camera's self-test process detects an internal malfunction. If a blinking "H" indication appears, perform the following operations in attempt to resolve the situation: 1. Rewind and remove the film using the rewind button, then remove the battery to clear the memory. 2. Clean the contacts at the base of the battery compartment with a clean pencil eraser to ensure proper contact between the camera and battery. 3. Replace the battery, power the camera back up and operate it as if it had film loaded, pressing the shutter release. If the "H" display stops blinking, the problem is corrected and you can continue using the camera normally. If the blinking does not stop, or if it subsequently returns, the camera should be examined by an authorized Canon service facility. For factory service, please forward your camera to the Factory Service Center shown below. When shipping your camera, please be sure to remove the film (if possible) and batteries. You are not required to send any accessories or manuals when shipping the camera. Be sure to include your name, street address (no P.O. boxes, please), telephone number, and a letter describing the issue with the product. If it has been less than one year since the camera was purchased, we ask that you also include proof of warranty in the form of a copy of your sales receipt. As we do not provide RMA numbers for service, we suggest using a traceable and insurable service (i.e. UPS, Federal Express, Priority Mail) to ship your camera. Please package the camera very securely in a sturdy shipping box to prevent damage during shipment. Please send your camera to the following Factory Service Center: Canon Factory Service 1440 Chase Ave. Elk Grove Village, IL 60007 Telephone: (800) 828-4040 Business Hours: Monday - Friday 8:00 a.m. - 12:00 midnight ET, and Saturday 10:00 a.m. - 8:00 p.m. ET (excluding holidays) Upon arrival at the Factory Service Center, your camera will be logged in to our repair database and assigned a repair number. Next, the camera will be examined and you will be advised of the findings. If the required repairs are covered by the warranty, the repairs will begin immediately. When the repairs are complete, the camera will be shipped back to you via Federal Express or UPS. The length of time for the repair will be dependent upon the nature of the repair and availability of parts, if needed. Usually, warranted repairs are completed within approximately ten to fourteen business days of the camera's arrival at the Factory Service Center. Please be assured that your camera will be returned as soon as possible. We appreciate your patience and understanding in this matter. All decisions regarding warranty coverage are made by the Factory Service Center at the time of repair. If the repair entails something that is not covered in warranty, or if the camera is out of warranty, a written estimate will be sent to you at the address that you have provided. The repairs to your camera will not begin until you approve this estimate and make payment arrangements. If, after receiving the estimate, you do not wish to have the camera repaired, please inform the Factory Service Center of your decision as soon as possible. If you decline the estimate, the camera will be shipped back to you un-repaired. Once you have confirmed with your shipper that the camera has been delivered, you are more than welcome to contact us for repair updates. Please include your name, address, and telephone number, as well as the serial number of the camera, in all repair status inquiries. If you prefer to contact us by phone, please see the above contact information. Please note that our U.S. Factory Service Centers are unable to accept packages from or return equipment to addresses outside the United States. We hope this information is helpful to you. Please let us know if we can be of any further assistance with your Sure Shot Z155.

Apr 18, 2007 | Canon Sure Shot Z155 35mm Point and Shoot...

1 Answer

Fer


I received this information from Canon Tech Support--- There are two conditions under which a blinking "H" will appear in the LCD panel: (1) when the film has been loaded incorrectly or (2) when the camera's self-test process detects an internal malfunction. If a blinking "H" indication appears, perform the following operations in attempt to resolve the situation: 1. Rewind and remove the film using the rewind button, then remove the battery to clear the memory. 2. Clean the contacts at the base of the battery compartment with a clean pencil eraser to ensure proper contact between the camera and battery. 3. Replace the battery, power the camera back up and operate it as if it had film loaded, pressing the shutter release. If the "H" display stops blinking, the problem is corrected and you can continue using the camera normally. If the blinking does not stop, or if it subsequently returns, the camera should be examined by an authorized Canon service facility. For factory service, please forward your camera to the Factory Service Center shown below. When shipping your camera, please be sure to remove the film (if possible) and batteries. You are not required to send any accessories or manuals when shipping the camera. Be sure to include your name, street address (no P.O. boxes, please), telephone number, and a letter describing the issue with the product. If it has been less than one year since the camera was purchased, we ask that you also include proof of warranty in the form of a copy of your sales receipt. As we do not provide RMA numbers for service, we suggest using a traceable and insurable service (i.e. UPS, Federal Express, Priority Mail) to ship your camera. Please package the camera very securely in a sturdy shipping box to prevent damage during shipment. Please send your camera to the following Factory Service Center: Canon Factory Service 1440 Chase Ave. Elk Grove Village, IL 60007 Telephone: (800) 828-4040 Business Hours: Monday - Friday 8:00 a.m. - 12:00 midnight ET, and Saturday 10:00 a.m. - 8:00 p.m. ET (excluding holidays) Upon arrival at the Factory Service Center, your camera will be logged in to our repair database and assigned a repair number. Next, the camera will be examined and you will be advised of the findings. If the required repairs are covered by the warranty, the repairs will begin immediately. When the repairs are complete, the camera will be shipped back to you via Federal Express or UPS. The length of time for the repair will be dependent upon the nature of the repair and availability of parts, if needed. Usually, warranted repairs are completed within approximately ten to fourteen business days of the camera's arrival at the Factory Service Center. Please be assured that your camera will be returned as soon as possible. We appreciate your patience and understanding in this matter. All decisions regarding warranty coverage are made by the Factory Service Center at the time of repair. If the repair entails something that is not covered in warranty, or if the camera is out of warranty, a written estimate will be sent to you at the address that you have provided. The repairs to your camera will not begin until you approve this estimate and make payment arrangements. If, after receiving the estimate, you do not wish to have the camera repaired, please inform the Factory Service Center of your decision as soon as possible. If you decline the estimate, the camera will be shipped back to you un-repaired. Once you have confirmed with your shipper that the camera has been delivered, you are more than welcome to contact us for repair updates. Please include your name, address, and telephone number, as well as the serial number of the camera, in all repair status inquiries. If you prefer to contact us by phone, please see the above contact information. Please note that our U.S. Factory Service Centers are unable to accept packages from or return equipment to addresses outside the United States. We hope this information is helpful to you. Please let us know if we can be of any further assistance with your Sure Shot Z155.

Mar 13, 2007 | Canon Sure Shot Z155 Caption 35mm Point...

2 Answers

Flashing H


I have the same problem. The problem is with the zoom. When you turn your camera on, before shooting a picture, zoom slightly (but do not return to the initiall zoom setting) and shoot your picture. It works.If you need to zoom more, don't worry, any zoom change will alow you to take as many pictures as you want.The camera displays H only if you shoot a picture after turning on your camera, without previously zooming in and out outside the automatic zoom setting.

Feb 13, 2007 | Canon Sure Shot Z155 Caption 35mm Point...

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