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Whirpool side by side refrigerator

The freezer is not keeping the ice trays cold,but not freezing and the fridge side is not keeping foods and drinks cold we have thawed it out and found ice builds up on the freezer side so we thaw it out start it up it is fine and than few day later we have the same prob all over again it says it is a no frost fridge so why would ice keep building up is there something we can buy or replace on it that might fix our prob if the ice would not build up it would work fine but we are stuck

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The automatic defrost system is malfunctioning causing a frost build up. There are 3 components in the defrost system. A timer, a thermostat, and a heater. The most common to go is the timer. But it would have to be checked by a technician to be sure.

Posted on Jul 28, 2008

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this fan needs to run when the compressor runs,check fan blade for being jammed by ice if you have this much ice on back wall as ice will stall motor,if no fan there will be no cool air to refrige compartment also the defrost drain tray will fill with water then freeze over which in turn floods the freezer floor and refrige compartments cause it cannot drain to the pan in the bottom

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