Question about Philips GoGear HDD1830 MP3 Player

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Power Ok i tried to delete a recording right and it just cut off now every time i try to turn it on it gets to where it says updating player and turns off again i tried hooking it up to the computer and it does the same thing what should i do???

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Recovery Mode for Philips' GoGear
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor
-----
Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Posted on Sep 04, 2008

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2 Answers

Hello, the problem that I have with my SanDisk 2 GB MP3 player is that now, whenever I try to put songs on it, I get a message that "the device has stopped responding" or "the device does...


Try and reset the player first, If this does not fix the problem, Click this link to down load the Sandisk updater program to run a firmware update...Updater... Resetting the device: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
Next time you need to delete files heres how. --
There are two ways to delete files on your Sansa player. You can delete them from the player directly or using a PC.
METHOD 1 - Delete files directly on the device 1. In playback mode, press the Submenu button. 2. Select Delete.
METHOD 2 - Delete files using a PC For all other Sansa players: 1. Connect your device to the PC. 2. Select Open device to view files using Windows Explorer on initial connection. 3. Locate the folder where your files are stored. 4. Click to select the files you want deleted and delete the files.
NOTE: If songs still exist after deleting, you may need to switch USB modes from MTP to MSC or vice versa. See this tip HERE
Capacity issue This error occurs when a Sansa player is almost filled to capacity. A Sansa player can NOT be filled to full capacity. (i.e. you can't put 2GB worth of songs into a 2GB player)
The player needs the extra capacity to create and maintain a "database", a database holds all the information such as playlists, recordings, song information, etc. The larger the amount of songs, the larger the database gets.
To resolve this capacity issue, you have to delete contents on your Sansa player using a PC.
STEP 1 - Delete files on your player 1. See first note on how to delete files on your Sansa player using a PC.
FAT corruption This error also occurs when there's a file system corruption in your Sansa player.
To resolve this issue, run error-checking to fix errors in your device using a PC
STEP 1 - Connect the Sansa player to the PC in MSC mode
STEP 2 - Run Error-checking to check and fix errors 1. Double-click on My Computer (Computer for Windows Vista). 2. Right-click on the drive letter associated with your Sansa player and select Properties. 3. Click the Tools tab and select Check Now. 4. Click both check boxes under Check disk options. 5. Click Start
If an error occurs while plugging in the player to the PC and some files are missing in the player, the database might be corrupted. To resolve this, you will need to format your player.
NOTE: Formatting will delete all files in the device. Your data (music, photos etc) is NOT recoverable.

Nov 16, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

I tried to delete some pictures and it froze up.. i can not get it to do anything,,not even turn off.. i have only had it for 2 days,why is this happening??? how do u fix this??wont even turn off??


Maybe you should try a Firmware Update, The update software is at www.sansa.com Also, with mine when I want to turn it off, I some time have to push the power button, (turning the screen on) and the push it again (turing the machine off) As for Tech support, sansa gives free support, all you need to do is call! 

Nov 26, 2008 | SanDisk Sansa Fuze MP3 Player

1 Answer

Power wont stay on


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

The run the Repair and the Update in Philips Device Manager.

Jul 28, 2008 | Philips GOGEAR SA6045 MP3 Player

6 Answers

Samsung yp-u3j ZB/XEU freezing/computer not recongising after i deleted files from the device


Hi...I find the answer...Push and hold rec button and button for holding...And it will start..

Jan 26, 2008 | Samsung YP-U3JQB MP3 Player

1 Answer

Mp3 player


hello:
My mp3 player is creating a problem in deleting and saving songs from memory.. Whenever i tried to delete any existing file,, it deletes its once..but when i reopen. i find the same file in the library.. And when i tried to load anything in it..it stop in the middle of downloading..
I m nt getting where is the problem ? I tried to delete whole files from my mp3 players but some fles are nt getting deleted..Can anyone help me in this matter please ?

Jan 21, 2008 | iLO MP3 Player

1 Answer

Need help!!:completely dead


It sounds like your firmware is corrupted..go to the sandisk website to get a firmware update...

http://www.sandisk.com/Retail/Default.aspx?CatID=1376

Jan 05, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Deleting Voice Recordings off my Sandisk m230 512 mb


Yeah... Go to "My Computer," and select the player by right clicking and then hitting explore. You then need to hunt around in those folders till you find your recordings and then just highlight them and hit delete. If you can't find them, try starting over, then after you "explore," go to tools-->folder options-->view--> then turn on "view hidden folders" Hope this helps!

Jul 27, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Can't delete my music!


If you are able to use the Sansa Updater with your player, try formating it and using the updater to fix the things that are wrong with it. To format your player: 1) Goto "My Computer" and and right click your player's icon. 2) Move down the little menu that pops up when you right click it to "Format..." 3) Then, "Quick Format" it. 4) Then unplug your player from your PC. To download the Sansa Updater: 1) Click this link: http://sandisk.com/Retail/Default.aspx?CatID=1376 2) Follow the instructions to install it. To get it to work: with most PC's it should load up all by it self when you plug it in if it is in a MSC mode or if it does it in a regular mode. (I have had no experience with this model only the newer Sansa models) NOTE: If you have Windows Vista, the updater will NOT work. You will need to contact th company through their website to get a different version of the updater. Good Luck! I hope this will help you in fixing your player. Have a nice day.

Jul 16, 2007 | SanDisk Sansa m200 (2 GB) MP3 Player

2 Answers

Mp3 player sanza e250 2gig


there might have been a problem with the player turning on due to system failure of power usage. We may need to use a recovery mode procedure to make your mp3 player turn on. Please do the following steps:

1. Turn the player off. Hold the power button down for 20 seconds to make sure it shuts down then put the "Hold" switch ON. The Hold switch is located at the top part of the mp3 player.
2. Now hold the "Record" button while you connect it to the computer. Keep holding it until it finishes installing the new device.

After doing this, let us try updating your firmware. To do this, please disconnect the player from the computer if it is connected. Copy and paste the following link into your web browser address bar and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop.

http://www.sandisk.com/Assets/File/Downl...

Once you have downloaded the file, please follow these instructions:

1. Double click on "My Computer" so that you can see it on your screen.
2. Turn the player off.
3. On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange.
4. On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.
5. Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish.
6. Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.
7. Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.
8. After successfully applying the firmware update, download the Sansa Firmware Updater from our website www.sandisk.com.
9. Go to Products/MP3 Players/SanDisk Sansa e200 Series MP3 Players.
10. On the next page Click on Firmware Update in the Additional Product Info box on the right,
11. On the Sansa Firmware Updater page Click on Download Sansa Firmware Updater choosing the option to save it to your desktop.
12. Locate the file on your desktop and Double+Click to run the install and follow the onscreen prompts to update the firmware to the latest version.

You can check your firmware version on the player by selecting "Settings" from the main Menu and then "Info".

Apr 09, 2007 | SanDisk Sansa e250 MP3 Player

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