a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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I found this on another website and it worked for me. It apparently resets the printer. Hope it works for you:
1.) power on (error message) 2.) press the "Stop (triangle)" and the "Colour copy" button and hold them 3.) press the power button to power off, still hold 2.) 4.) press the power button to power on, still holding 2.) 5.) the LEDs start to flash, then they stop to flash and the red exclamation mark starts to flash. Now release 2.)
6.) the LED should say: "Init EEprom" 7.) now press and hold the power button until the printer powers off and powers on again.
Not sure why you would need the R260 service utility when your printer is the CX6600 but I'll answer both questions and hopefully you'll get everything you need.
The CX6600 problem is a relatively easy fix thanks to an article I wrote after fixing up one of these for my wife a few years ago. It includes information on resetting the protection (waste-ink) counter as well as redirecting the waste ink flow so that should cover that side of things.
Right... as to the R260.. You can reset the waste ink counter on that printer using the IPR_A10 utility from Epson.. Information about the utility and links for download are provided on wasteink.co.uk
with the printer on press & hold both the small red button ( far right ) and the green, colour copy button. Whilst still holding press the power button wait till the unit powers off. Press the power button again, shortly after the unit powers on, the lights flash, let go of the two buttons your holding. The screen shoul dnow say "Init EEPROM" if it doesn't repeat procedure till it does. Now press the green colour copy button once, screen should now say "Push power sw" Press and hold the power button, the unit will power off and on again, now release the power button and your printer should be working again. Now you should change your waste pads......
This may be very simple. Turn the unit off and lift up the top. On the forward side of the unit you will find a little 'slider switch'. This is the scanner unlock - toggle the switch back and forth several times and leave in the unlock position. Turn on the printer and all will be well.
Could be the waste ink tank is full.
Take a look in at www.fixyourownprinter.com.
Aslso a useful download is the SSC Epson utility
that carries out many 'managment' functioms and has its own forum also
And last but not least - Epson customer support