Question about Symantec WinFax Pro for PC

1 Answer

I can't send to certain fax machines with WinFax Pro

I have recently got Service Pack 3 on my XP computer and have reinstalled WinFax Pro but now I find that a lot of the fax numbers I try to fax to cause problems. It just won't send to a lot of the numbers. It either says it can't train or the line is busy (when it is not) or no carrier. It was fine before the reinstall. Is there anything you can suggest to try please.

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  • Expert
  • 143 Answers

Yes, some modems might have problems with Service Pack 3. You might need to update the Windows modem drivers.

Alternatively, there might be problems with the settings in WinFax for your specific modem.

You'll need to post more information on the fax modem you are using.

http://www.getfaxing.com/forums

Posted on Jun 27, 2009

6 Suggested Answers

osborne382
  • 306 Answers

SOURCE: no carrier

Go here: http://www.getfaxing.com/ for this issue

Posted on Nov 10, 2007

  • 2 Answers

SOURCE: Winfax 10.03 Instalation

can u tell me why u can not install Winfax pro and what happened when you try to install it? if you tell me what happened there is a big chance I can solve it for u.

noryk@hotmail.com

Posted on Feb 02, 2008

SOURCE: Winfax pro problem

go to http://www.getfaxing.com Winfax pro support area
they have a fix available for this

Posted on Jul 01, 2008

RescueTechLA
  • 2653 Answers

SOURCE: I am trying to reinstall winfax pro and keep getting unable

If you follow their guide HERE you shouldn't have a problem.

Let me know if you do and please don't forget to rate my solution FixYa

Thanks!

Posted on Mar 01, 2009

GetFaxing
  • 143 Answers

SOURCE: cannot close controller to allow re-install of winfax pro 10.02

Control-Alt-Del and end tasks Wfxctl32.exe, wfxsvc.exe , wfxmod32 ...and faxmng32.exe

This can be any number of problems, like corrupt logs, too many entries in your default log structure,. You can check this link regarding rebuilding your logs:
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=Help;CODE=01;HID=30

WinFax Tools has many fixes for WinFax that are automated.
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=ST;f=17;t=412


Posted on May 29, 2009

GetFaxing
  • 143 Answers

SOURCE: Can't reinstall Winfax Pro 10.03

Thanks for your praises!
Glad we could help.

Posted on Aug 11, 2009

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Try to restore your computer to previous state.

click on Start > all programs >accessories> System tools> System restore.

When restore window comes up select "restore my system to previos state" after thet select 3 day before date it's looking "dark" select and click restore.

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What you describe appears to be a printer driver problem but cannot be sure , I'd suggest looking at : http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=ST;f=17;t=413

Sep 19, 2008 | Symantec Winfax Pro 10.03 (winfax10.03)...

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Bringing DATA folder from another computer, or old backups


rename the existing DATA folder that is linked to winfax to another name, like DATAORIGINAL,
then copy your DATA folder over.
Make sure Winfax is closed when you do this.
Once it is copied over, start WinFax. Your data from the old faxes should appear in WinFax

Mar 18, 2008 | Symantec WinFax Pro for PC

1 Answer

Winfax pro suddenly faxing to wrong number


you have some options, so choose one.
  1. remove your fax
  2. configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)
the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.

as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.

hope it helps.

Dec 13, 2007 | Symantec WinFax Pro for PC

3 Answers

Winfax pro problem


This is a solution that was suggested for an earlier edition of the Winfax Pro, but there is no reason why it shouldn?t work on this one as well: 1. Close Winfax and any other program that has anything to do with it, delete all the temp files that yo don?t need. 2. Run Scandisk and fix any problems that may come up. 3. Run delfix.exe which is located in the winfax folder in the status files. 4. Run delfix-rebuild and delfix-optimize and check if the problem is solved. If the problem reoccurs there is another possibility- to change the name of the WinFax\data folder and create a new one which you will transfer the address book file, status files etc. from the old folder. Note that there might be some information that wouldn?t go through.

Feb 22, 2006 | Symantec WinFax Pro for PC

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